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Customer Engagement Specialist
1 month ago
**Responsibilities**:
- Meet and greet customers
- Assigning customers to available executives
- Attending to telephone calls & inquiries
- Monitor selected activities e.g test drive and demo car movement
- Updating database
- Preparation of reports and related documents
- Assist in CSI and CRM activities
- Assist in administrative duties
**Job Requirement**:
- Minimum Certificate or Diploma in any discipline preferably in Hospitality/ Hotel Management or similar disciplines
- Possess some working experience in front-line (Front-desk/ Customer facing) ie from retail or hotel industries preferred. **Fresh graduates, are encouraged to apply.**:
- Pleasant outlook & personality with good communication and interpersonal skills
- Ability to conversation English.
**Job Type**: Permanent
Pay: RM2,500.00 - RM3,500.00 per month
**Benefits**:
- Additional leave
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Rotational shift
- Weekend jobs
Ability to commute/relocate:
- Shah Alam: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Are you able to work on rotational weekends including Sat/ Sun and PH days?