Customer Relationship Specialist

4 days ago


Ipoh, Perak, Malaysia Rentokil Pest Control South Africa Full time

We are looking for a dynamic Sales Executive - Outdoor Account Management to join our team based out of various locations. As a successful candidate, you will be responsible for building on existing client relationships, utilizing your outstanding sales skills and outgoing personality to win new sales and clients in your designated territory.

To help you succeed, we provide a comprehensive package including a competitive base salary, a highly rewarding commission structure, a subsidized transport allowance, a subsidized mobile phone, a laptop, and career opportunities. You will also receive full product training with hands-on assistance from the Sales Manager and the Sales Team.

Responsibilities:
  • Promote the Company's products and services under the guidance of senior managers.
  • Meet sales targets for the Company's products and services at budgeted price levels or better.
  • Maintain extensive knowledge of the market and competitors, identify and develop selling propositions and differentiators.
  • Manage day-to-day sales activities including proposals, service agreements, prospecting, market development, handling complaints and termination calls.
  • Coordinate with internal departments to ensure proper execution and deliver exceptional customer service.

You will make regular visits to clients to build rapport and conduct presentations and/or premises inspections when necessary. You will deal with clients' complaints urgently in accordance with company policy. You will work closely with other team members to assist in collection and perform on-site inspections.

Essential Requirements:
  • Diploma in a related discipline with a proven track record in Sales.
  • Success in converting clients and adhering to KPIs to ensure success.
  • Data-driven approach and ability to build excellent customer relationships.
  • Ability to work onsite and go on joint visits with Technical and Service colleagues.
  • Good understanding of business clients in designated locations.
  • Autonomy and ability to thrive on challenges.
  • A valid driving license as driving is part of the job requirement.
  • Possession of your own vehicle; must be a Malaysian or hold relevant resident status.

Benefits:

We offer attractive base salary and sales incentives. We provide a sustainable Car Allowance and Fuel Card. Comprehensive Insurance Plans include Surgical & Hospitalization, Term Life, and Personal Accident. Out-patient & Specialist Coverage, Dental & Optical Coverage, Additional Retirement benefits, Staff Purchase Plans, Mobile Phone Subsidy and Smart work gadgets/tools.



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