Contract Customer Service Coordinator

**Responsibilities**: - Assist HoD on team management - Assist Service Department as a point of contact for customers’ inquiry and service demand such as equipment issues, repairs and maintenance services - Manage and coordinate with warehouse to deliver to customers - Cross Department coordination to liaise with warehouse and HQ for the issuing spare...

**Responsibilities**: - Assist HoD on team management - Assist Service Department as a point of contact for customers’ inquiry and service demand such as equipment issues, repairs and maintenance services - Manage and coordinate with warehouse to deliver to customers - Cross Department coordination to liaise with warehouse and HQ for the issuing spare...

**Responsibilities**: 1. Managecommunication from various channels and complaints ticketing system. 2. Identify and assess customers’ needs to achieve satisfaction. 3. Build sustainable relationships and trust with customer accounts through open and interactive communication. 4. Provide accurate, valid and complete information using the right...

**Rentokil Initial**: We are looking for a motivated, dynamic Service Planner, also known as Customer Service & Planner (3 months Contract) to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule. To help to achieve this, we will provide you with a...

To be responsible for working with service team to prepare Quotation and Service Department relevant documents. - Coordinate with customer, provide information to answer enquiry about Spare Part & Services from customer - Timely prepare Quotation Request to Supplier/Factory base on Service Team or Customer inquiry. - Issue Purchase Order to Factory once...

Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers’ feedback. - Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. - Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as...

**Job Highlights** - We will guide you to become an excellent sales coordinator. - We have sister companies in SEA,chance to experience globally. - We are at the growing stage,join us now to become pioneer. As a Sales Coordinator / Customer Service, you will play a crucial role in assisting our sales team with various tasks related to customer engagement,...

**JOB PURPOSE** - Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. - To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achieved **KEY RESPONSIBILITIES** - Process customer orders,customer...

**JOB PURPOSE** - Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. - To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achieved **KEY RESPONSIBILITIES** - Process customer orders,customer...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

**RESPONSIBILITIES** - Taking service inquiry calls from customers or clients and dispatching the suitable customer service associate to address questions - Handling and resolving customer complaints, or special orders via mail or phone - Receiving and processing orders, providing information concerning changes, pricing in service, and shipping for spare...

**Job Title: Sales Coordinator** **Job Summary**: As a sales coordinator, you will be responsible for providing administrative support to the sales team and facilitating the sales process. You will assist in managing customer inquiries, preparing sales proposals, coordinating meetings, and maintaining sales records. Your role is pivotal in ensuring...

-Ensure that team addresses customer inquiries and concerns promptly and professionally via phone, email and live chat. -To coordinate with Overseas agent on the shipment consolidation by Air & Ocean. -To coordinate with Operations department to ensure clients shipments arrive and are delivered on time. -Responsible and resolve for customers’ queries...

**RESPONSIBILITIES**: - Monitoring inventory and shipment transition for accuracy - Create POD from WMS system & ASP system. - Manage daily operations & Administration. - Responsible of complete order fulfilment - Prepare & create manual orders. - Document fillings ensure proper documentation archiving. **KEY SKILLS and REQUIREMENTS**: - At least a SPM...

JOB PURPOSE - Act as the first contact point for customers and clients on general enquires and feedbacks to ensure the company goals on customer and client expectation and satisfaction are met with. - Receive, handle and manage inquiries and feedbacks from customer and clients. KEY RESPONSIBILITIES - Handle and manage customer enquiries, feedbacks and...

**RESPONSIBILITIES** 1. Handling inbound calls from customers in regards to City-Link shipments 2. Respond promptly to customer’s call within 3 rings 3. Act as customer's first point of contact 4. Provide high quality service to achieve maximum customer satisfaction 5. Ensure all communication with customers is updated in G2 system 6. Prepare and...

**Responsibilities**: - Provide first level technical support using documented procedures and available tools. - Identify and provide input on unique/recurring customer problems so that handling can be improved, or even better, the issue eliminated entirely. - Escalate issues in time to resolve customer issues quickly and to their complete satisfaction. -...

Contract and agreement management, control, and housekeeping. - Segregate active and non-active contract. - Scan Active contract and update in contract team place. - Daily monitoring on outsources suppliers that located in premises and update any operational issues (Cleaner, Security and technician). - Escort suppliers who perform work in premises and ensure...

Requirements _Minimum 5 years of working experience in the related field _Minimum Diploma/Bachelor's Degree in the related field _At least 2 years of experience in Sales, Project and Tenderings _Willing to travel to meet customers and perform product presentations (if and when needed) _Analytical & critical thinking _Customer P&L : Manage account trade...

To assist on follow-up action assigned. Attend to walk -in customers. Services the existing customers. Cold Callings Handles customer inquiries/Purchase Order Prepares documents assigned by the Department Files and maintains records/documents Fresh graduate can apply **Job Types**: Full-time, Permanent, Fresh graduate Pay: RM3,000.00 - RM4,000.00...