Customer Service Assistant

Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic issues that they...

**Responsibilities**: - Customer Service Assistant - Setia City Mall - If you are looking for an exciting role that works closely with a dynamic team and offers growth opportunities, this is the role for you. - Customer Service Assistant is responsible for attending to inquiries/feedback/requests/complaints from shoppers and tenants tactfully and in a...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

**JOB PURPOSE** - Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. - To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achieved **KEY RESPONSIBILITIES** - Process customer orders,customer...

The **Customer Service Assistant or Executive ** are working as Front Line or Back End in Courier Service. He/ She is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and complaints. **Key Activities/Accountabilities** - Enter customers’ shipment booking into the...

The **Customer Service Assistant or Executive,** whether on the Front Line or in the Back End, plays a pivotal role in our Courier Service. This individual collaborates closely with the Operations and Sales departments, ensuring a seamless flow of customer service information in response to customer inquiries and complaints. **Key...

Understand Company’s branding and corporate guideline to maintain good reputation of the brand towards customers. - To answer and assist all type of customer’s inquiry from all the communication platform such as: - Whatsapp - Direct Message on Social Media - Phone Call - Telegram - To fully handle Jovian RTW Inquires following the guideline and...

Responsible for providing knowledgeable courteous and professional service and assistance to customers across our online platform - Manages difficult customer situations responding promptly to the needs of the customer resolving issues in the most cost effective manner while maximizing customer satisfaction. - Escalates unresolved customer issues to...

'¢ Process customer orders, customer complaints, RCN, price maintenance request and perform others customer service tasks in accurate & timely manners. '¢ Handle enquiries and arrangement pertaining to delivery of orders to customers in a service oriented and professional manner. '¢ Ensure adherence to Company's SOP, quality requirement such as ISO, GSDP,...

**About the Company** Our client is a leader in the home appliances industry. They offer extensive product ranges in the fields of washing, cooking, cooling, small appliances, television and air conditioning. For over 60 years, they have developed a strong relationship with its consumers, based on trust and proximity. **Job...

To assist on follow-up action assigned. Attend to walk -in customers. Services the existing customers. Cold Callings Handles customer inquiries/Purchase Order Prepares documents assigned by the Department Files and maintains records/documents Fresh graduate can apply **Job Types**: Full-time, Permanent, Fresh graduate Pay: RM3,000.00 - RM4,000.00...

Job responsibilities - Address customer complaints, issues, and concerns in a courteous and empathetic manner to ensure customer satisfaction. - Provide product information, troubleshoot problems, and offer appropriate solutions to customers. Job requirements - Proven experience in customer service is preferred. - Familiarity with various social media...

**OFFICE PHARMACIST ASSISTANT CUSTOMER SERVICES** **(OFFICE BASED CORPORATE TEAM BIG PHARMACY)** **Salary range RM2000 - RM3000** **Requirement** **-Minimum Diploma Pharmacy, Nursing, Medical, Healthcare or equivalent** **-Can work in office environment** **-Experience in screening prescription by call/whatsapp** **-Good customer service** **Work Location...

**Key Responsibilities**: - Responsible to handle all customers enquiries in a quality manner - Coordinate with the Sales, Products, and Logistics team to ensure the customer order is delivered on time - Follow up orders from order placed to delivery & provide after-sales service - Maintain accurate system records and monitor inventory transactions to...

Job description **Responsibilities**: - Providing good and effectives customer and member services. - General customer services, enquiries & complaints. - Morning tea serving, opening ritual & closing greetings. - Gift wrapping. - Exchange, return & refund. - SOGO card member point checking & enquiries. - SOGO card reward redemption - To perform other...

We are looking for a motivated, dynamic Service Planner, also known as Admin Assistant & Customer Service (Fresh Grad.) 3 months Contract to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule. To help to achieve this, we will provide you with a...

We are looking for a motivated, dynamic Service Planner, also known as Admin Assistant & Customer Service (Fresh Grad.) 3 months Contract to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule. To help to achieve this, we will provide you with a...

**Job Opportunity: Customer Service Officer ** **Position: Customer Service Officer** **Type: Full-time** **Schedule: 5 days a week with 2 off days. (Each Shift is 10 hours with 1 hour break.)** **Responsibilities**: - Greet and assist customers with a positive attitude. - Provide information on pricing, lanes, and services. - Manage reservations,...

**Position Overview**: **Key Responsibilities**: - Customer Support: Provide prompt, professional, and courteous assistance to customers, responding to their inquiries, complaints, and requests through various communication channels. - Problem Resolution: Identify and resolve customer issues promptly by gathering relevant information, troubleshooting...

**Job Responsibility**: - Maintaining a positive and professional demeanour in all customer interactions - Follow up with customers to ensure job satisfaction and build strong relationships. - Keep records of customer interactions, process customer accounts and file documents. - Continuously acquire knowledge about products and services to provide accurate...