Customer Service Assistant Manager

Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic issues that they...

JOB DESCRIPTION: - Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic...

**JOB PURPOSE** - Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. - To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achieved **KEY RESPONSIBILITIES** - Process customer orders,customer...

**Responsibilities: - ****: - To assist for all operational matters pertaining to CRM Department. - Handle stock and service set from all branches. - Inform & update customer for the service set status & readiness. - Assist CRM Executive compiling proof of non-conformance product to supplier. - Liaise closely with inter-department to ensure consistent high...

The **Customer Service Assistant or Executive,** whether on the Front Line or in the Back End, plays a pivotal role in our Courier Service. This individual collaborates closely with the Operations and Sales departments, ensuring a seamless flow of customer service information in response to customer inquiries and complaints. **Key...

1. Manage and handle full spectrum of daily Customer Service duties 2. Responsible of daily manpower planning & tasks assigning for the Customer Service Department 3. Manage the performance of the Customer Service Department in performing their day-to-day operational activities, ensuring quality and timeliness. 4. Responsible of communicating with the...

**About the Company** Our client is a leader in the home appliances industry. They offer extensive product ranges in the fields of washing, cooking, cooling, small appliances, television and air conditioning. For over 60 years, they have developed a strong relationship with its consumers, based on trust and proximity. **Responsibilities**: - Assisting...

**Customer service Job Responsibilities**: - Serves customers by helping them select products. - Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge. - Greets and receives customers in a welcoming manner. - Responds to customers’ questions. - Directs customers by escorting them to racks and counters. -...

Position: Customer Service Executive / Assistant Industry: Electric & Electronic Job Descriptions: 1. Attend and handling salesperson order from customer. 2. Handling and tendering the customer order. 3. Preparing invoice, delivery notes, debit note, and credit note to customer. 4. Handling delivery, transportation, local and overseas shipment. 5....

The **Customer Service Assistant or Executive ** are working as Front Line or Back End in Courier Service. He/ She is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and complaints. **Key Activities/Accountabilities** - Enter customers’ shipment booking into the...

Job responsibilities - Address customer complaints, issues, and concerns in a courteous and empathetic manner to ensure customer satisfaction. - Provide product information, troubleshoot problems, and offer appropriate solutions to customers. Job requirements - Proven experience in customer service is preferred. - Familiarity with various social media...

**Key Responsibilities**: - Responsible to handle all customers enquiries in a quality manner - Coordinate with the Sales, Products, and Logistics team to ensure the customer order is delivered on time - Follow up orders from order placed to delivery & provide after-sales service - Maintain accurate system records and monitor inventory transactions to...

**Job Responsibility**: - Maintaining a positive and professional demeanour in all customer interactions - Follow up with customers to ensure job satisfaction and build strong relationships. - Keep records of customer interactions, process customer accounts and file documents. - Continuously acquire knowledge about products and services to provide accurate...

**Objective / Purpose of the Job** We are a leading wholesaler, importer, supplier, and retailer of a wide range of products, from clothing to fashion accessories, IT gadgets to consumer electronics, household goods to kitchen appliances, office supplies to souvenirs, cosmetics to health supplements, and various food to non-food FMCG merchandise. With an...

Understand Company's branding and corporate guideline to maintain good reputation of the brand towards customers. - To answer and assist all type of customer's inquiry from all the communication platform such as: Ø Whatsapp Ø Direct Message on Social Media Ø Phone Call Ø Telegram - To fully handle Jovian RTW Inquires following the guideline and...

**Working Location** Lot 1B, Persiaran Klang, Seksyen 27, 40400 Shah Alam, Selangor. **Job Descriptions** - Once approved by SCJ, prepare the RAF for all bad stock collection from customer - Ensure all return stock and collection stock return to DC - Prepare monthly KPI/QBR report for management meeting - Administration task - Request PO, follow up for...

**JOB PURPOSE** - Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. - To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achieved **KEY RESPONSIBILITIES** - Process customer orders,customer...

**Responsibilities**: - Order entry, verify order/ delivery date: - Order status monitoring - Informing the sales / service team (for T&C coordination) of any foreseeable change in delivery date. - To enter all orders in an accurate and timely manner within KPI. - Invoicing - sales. - To manage the return of products by customers in accordance with the...

Position Overview: As a Customer Service Intern atAccel Grpahic System Sdn Bhd, you will have the opportunity to gain hands-on experience in providing top-notch customer support while working closely with our talented team. This internship is ideal for individuals who are passionate about delivering excellent customer service and eager to learn and grow in a...

To assist on follow-up action assigned. Attend to walk -in customers. Services the existing customers. Cold Callings Handles customer inquiries/Purchase Order Prepares documents assigned by the Department Files and maintains records/documents Fresh graduate can apply **Job Types**: Full-time, Permanent, Fresh graduate Pay: RM3,000.00 - RM4,000.00...