Live Chat Agent

Responsibilities and Duties - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social...

Hello! MEXC is looking for an Crypto Live Chat Agent. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company **Job Responsibilities：** - Responsible for receiving...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

We are seeking experienced and enthusiastic Chat Support Representatives to join our team. As a Chat Support Representative, you will be responsible for assisting customers with their inquiries, providing product information, resolving issues, and ensuring a positive customer experience. **Responsibilities**: - Respond to customer inquiries via chat in a...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

**Role**:Chat Support Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Vietnamese chat Chat Process Chat Support customer support Fluent in Vietnamese and English - A leading BPO in Malaysia is looking for**...

Provide accurate, relevant and timely information on Banking and Cards products and services. - Resolve customers’ queries and problems effectively and efficiently. - Comply with established policies, guidelines, control and compliance requirements. - Be reliable, accurate in works & dependable in carrying out work assigned. **Requirements**: - At least...

**Job Title: Virtual Live Chat Operator (Chinese/English)** **Responsibilities**: - Provide customer service and support to clients in a professional and courteous manner. - Answer questions related to our aromatherapy products and services. - Assist clients in placing orders and resolving any issues related to orders. - Document and maintain accurate...

Provide accurate, relevant and timely information on Banking and Cards products and services. - Resolve customers’ queries and problems effectively and efficiently. - Comply with established policies, guidelines, control and compliance requirements. - Be reliable, accurate in works & dependable in carrying out work assigned. **Requirements**: - At least...

**Listen to customers to understand their problem or need**- This may require agents to ask appropriate follow-up questions and provide specific information on products and services. - **Provide assistance**- Chat support agents must have the skill to troubleshoot basic technical issues and suggest possible solutions or provide support in resolving them. -...

**Role**:DSA/Company Rep. **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Chat **Functional Area**:Agent **Work Mode**:Work from office Key Skills: Veitnamese- Bachelor’s degree in any field - Can work on a rotational shift and on a weekend. - Knowledge of social media platforms. - Should have a valid passport for the...

**Role**:Customer Service Executive -Chat **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Mandarin Cantonese chat Chat Process Chat Support Customer Service Agent Mandarin or Cantonese Voice Support Must be fluent in speaking both Mandarin and English...

**Chat support services include**: - Assist with customer complaints and questions about specific products or services - Modify and escalate complaints across a number of communication channels - Be the first point of contact and advocate for customers **Job Types**: Full-time, Permanent, Fresh graduate **Salary**: RM9,600.00 - RM9,800.00 per...

**Chat support services include**: - Assist with customer complaints and questions about specific products or services - Modify and escalate complaints across a number of communication channels - Be the first point of contact and advocate for customers **Job Types**: Full-time, Permanent, Fresh graduate Pay: RM9,600.00 - RM9,800.00 per...

To deliver excellent customer service via socia media (live chat). - Answer / responds to customer inquiries through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked and escalated to next level. - To comply with company's SOP. Demonstrate a strong customer service orientation and take responsibility...

Job Summary: We are looking for a dedicated and customer-oriented Chat Support Representative who is fluent in Korean and English to join our BPO team. In this role, you will provide real-time assistance to Korean-speaking customers through chat, offering support, resolving issues, and answering product-related questions. The ideal candidate will be quick,...