Level 1 Application Command Center Lead

About Prometric"> Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world.Job...

Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaJob DescriptionPosted Tuesday, March 11, 2025 at 4:00 PM | Expires Monday, April 14, 2025 at 3:59 PMAbout Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions,...

Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaJob DescriptionPosted Tuesday 11 March 2025 at 16:00 | Expires Monday 14 April 2025 at 15:59Job DescriptionOur Global Operations Command Center function needs an Operations Command Center Analyst to join our growing team in Kuala Lumpur, Malaysia. We are looking for a professional with a mix of...

As a Call Center Specialist at Prudential, you will play a vital role in ensuring that our customers receive exceptional service. Your primary responsibility will be to provide a high-quality telephone servicing facility to customers, meeting and exceeding their expectations.Key Performance Indicators:Financial Performance: Ensure the team achieves Service...

Support the Control Room Manager in all aspects of the Service within the remit provided by Head of Safety, Security & Services. Ensure a five-star service on all levels. - To Supervise Control Room Operations. Main Responsibilities - Work closely with the Control Room Manager, Duty Security Manager, Security, and Control Room Officers to help project and...

Job DescriptionWe are looking for a Call Center Professional who is passionate about delivering excellent customer service and resolving issues efficiently.The ideal candidate will have a strong command of English and the ability to interact with customers at all levels.In this role, you will be working collaboratively with our team to achieve customer...

About Us"> Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. Our mission is to...

About the RolePopular Book Co. (Malaysia) Sdn. Bhd. is seeking a highly skilled IT Application Architect to lead our e-commerce system design and development efforts.Key Responsibilities:Develop and implement application blueprints and frameworks to guide our development teams.Collaborate with stakeholders to gather and document application requirements,...

*Provide level 1 IT Technical Helpdesk Support in ticket logging & resolutions. *Escalate unresolved issues to the next level of support (Level 2) *Prepare activity reports and inform management of recurring problems. *Follow up on Level 1 Helpdesk tickets and perform ticket closure based on RSDH guidelines **Job Types**: Full-time, Contract Contract...

We are looking for a skilled call center manager who can lead our representatives to better performance and improve service quality. The call center manager will assist in establishing call center objectives, provide representatives with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyze call center data,...

Hi Greetings from Avows technologies We have multiple openings for **Level-2 Application Support** Please find the JD "Minimum CGPA 3.2 with Bachler / Master degree, major in Computer Science or Information Technology. DB basic skill with proficiency in writing SQL queries and working with SQL Server will be nice to have. Experience by using ITSM tools...

Join us at First Point Group as we continue to expand our presence in the Data Center market. We are currently seeking an experienced Data Center Engineering and Operations Lead to manage our data center operations in Malaysia.Main Responsibilities:Ensure compliance with customer Service Level Agreements (SLA), covering aspects like environmental conditions,...

**50 Vacancies! Immediate Hiring!** - To attend to customer inquiries and concerns from e-commerce channels via outbound calls - To build meaningful relationships with potential customers through a consultative approach, understanding their current and future needs, providing first contact resolution and negotiating a positive outcome for the Customer - To...

**Duties & Responsibilities**: - Identify severity of case by asking the right questions, analyzing and allocating the case appropriately based on its severity. - Provide resolutions by identifying systematic problems, researching answers, guiding test center administrators through the corrective steps. - Document details of cases and prioritize according...

**Job Summary** As an Application Support Executive for the Travel Group, you'll ensure smooth operations by providing support, training, and maintenance for various systems including Office and Travel Applications. Your responsibilities include contributing to projects, addressing user queries, logging cases, and supporting the Power Platform....

**Responsibilities**: - Requirements- Good communication skills - Preferably contact centre working experience background - Having a good command of the English & Filipino language due to project nature - Good computer literacy (able to navigate, utilize computer) - Able to start immediately will be an added advantage. - Experience in handling POS system...

**Job Summary**: As Application Support, you must be able to work within the team that is you are assigned to. You will be responsible for documentation, training, and support on current and future IT systems across the business. Act as first-level backup support to IT Servicedesk in resolving reported incidents if required. **Responsibilities**: - Aiding...

About the JobYou will lead a team of skilled professionals who perform quality installations of server and network hardware and their components, ensuring seamless integration and minimal downtime.Responsibilities include managing day-to-day operations, guiding the team through installation, configuration, testing, troubleshooting, and decommissioning of our...

Global Data Center Services LeadWe are seeking a seasoned professional to join our team as a Global Data Center Services Lead at Alibaba Cloud.The ideal candidate will have extensive experience in managing large-scale data center operations, asset and security operations, data center build-outs, and scaling. They will be responsible for recommending and...

About the JobAt Google, we strive to solve complex problems and make a meaningful impact. As a Technical Program Manager, you will be responsible for leading multi-disciplinary projects from start to finish, utilizing your technical expertise and stakeholder management skills.Your primary focus will be on managing data center sites, ensuring overall...