Operation Manager F&b

6 months ago


Kuala Lumpur, Malaysia The Olive Tree Group Full time

The Olive Tree Group is a dynamic organization that has presences in the form of fine-dining restaurants, bars and bistro throughout Malaysia. Founded and driven by restaurant entrepreneur Leslie Gomez, the group established in 2003 now owns and operates 26 high performing restaurants and bars with exciting projectL under development. Armed with a formidable team of well experienced professionals, our objective is to present diverse lineup of premium restaurants and bars providing top notch culinary innovation and sincerity services.

**JOB OVERVIEW**
The Operations Manager is responsible for overseeing the day-to-day operations of the company, ensuring efficient and effective management of all aspects of the business. This role involves coordinating with various departments, managing staff, and ensuring that the company meets its operational, financial, and quality goals. The Operations Manager will also focus on enhancing customer satisfaction and maintaining high standards of service.

**RESPONSIBILITIES**

**1. Operational Management**:

- Oversee daily operations of multiple outlets, ensuring smooth and efficient service.
- Implement operational policies and procedures to improve efficiency and effectiveness.
- Monitor and manage inventory levels to ensure adequate supplies are available while minimizing waste.
- Ensure compliance with health and safety regulations and company standards**.**

**2. Staff Management**:

- Train, and supervise staff, ensuring that they are motivated and perform their duties effectively.
- Conduct regular performance reviews and provide coaching and feedback to staff.
- Implement staff schedules, ensuring adequate coverage during peak hours.
- Address and resolve employee conflicts and issues promptly**.**

**3. Customer Service**:

- Ensure high levels of customer satisfaction by maintaining quality standards and addressing customer complaints and feedback.
- Implement customer service training programs for staff to enhance their skills and knowledge.
- Monitor customer feedback and make improvements to service delivery based on insights.

**4. Financial Management**:

- Control costs, and optimize financial performance.
- Analyse financial reports and identify areas for improvement to increase profitability.
- Implement cost-saving measures without compromising on quality or service.
- Prepare and present financial and operational reports to senior management.

5. **Quality Control**:

- Ensure that all food and beverages meet quality standards and are served according to company guidelines.
- Conduct regular inspections and audits to maintain high standards of cleanliness and hygiene.
- Implement quality control procedures and address any issues that arise promptly.

6. **Operational Management**
- Oversee inventory management.
- Profit & Loss reports.
- Suggestion of upcoming events and promos.

**QUALIFICATION**
- Proven experience as an operations Manager or similar role in the F&B industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Solid understanding of financial management and budgeting.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving and decision-making skills.
- Flexibility to work various shifts, including weekends and holidays.

Pay: RM5,000.00 - RM6,000.00 per month

**Benefits**:

- Maternity leave
- Parental leave

Schedule:

- Holidays
- Monday to Friday
- Weekend jobs

Supplemental pay types:

- Performance bonus

Willingness to travel:

- 50% (preferred)


  • F&b Operation Manager

    4 months ago


    Kuala Lumpur, Malaysia K Production Sdn Bhd Full time

    Develop and maintain F&B outlet business continuity strategies, policies, and guidelines - Monitor and establish a financial budget and plans - Develop outlet managers and high potential employees through organizational talent capability review - Work closely with marketing and product planning team to update menu in POS system - Update and monitor delivery...

  • F&b Operations Manager

    7 months ago


    Kuala Lumpur, Malaysia A&W (Malaysia) Sdn Bhd Full time

    **Overview** We're on the lookout for Operations Manager to be the driving force for our operational success to realize our vision to be the most admired F&B brand in Malaysia. Provide leadership, coaching and strategic direction to a team of Area Managers and Restaurant Management Team in the region to achieve sales and profit targets through people...

  • F&b Manager

    7 months ago


    Kuala Lumpur, Malaysia Eden Catering Sdn Bhd Full time

    **Responsibilities**: - **Operations Management**: Lead all F&B operations, including restaurants, banquets, room service, and catering. - **Staff Management**: Recruit, train, and supervise F&B team members. - **Budgeting and Financial Control**: Manage budgets and control costs to meet revenue targets. - **Quality Assurance**: Maintain high standards of...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full time

    About the RoleWe are representing our client, a developer, owner and operator of integrated resort facilities in Asia and Europe. They are seeking an F&B Attendant/Supervisor/Asst Manager (20 pax) to be based at one of their 5 Star Resort in Macau.Located in Macau, this is an excellent opportunity for fresh graduates or experienced professionals looking for...

  • Operations Manager

    3 months ago


    Kuala Lumpur, Malaysia PoPs Eatery Sdn bhd Full time

    **Key Responsibilities**: - Operational Leadership: Oversee and manage the daily operations of multiple restaurant locations, ensuring consistency and excellence in service, quality, and customer experience. - Team Management: Lead, mentor, and develop restaurant managers and staff to achieve operational goals and foster a positive working environment. -...

  • F&b Manager

    3 months ago


    Kuala Lumpur, Malaysia Prima Catering Sdn Bhd Full time

    **Responsibilities** - Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards - Preserve excellent levels of internal and external customer service - Design exceptional menus, purchase goods and continuously make necessary improvements - Identify customers needs and respond proactively to all of their concerns - Lead...

  • F&b Operation Manager

    6 months ago


    Kuala Lumpur, Malaysia BRICK HOUSE SDN BHD Full time

    Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards - Preserve excellent levels of internal and external customer service - Design exceptional menus, purchase goods and continuously make necessary improvements - Identify customers needs and respond proactively to all of their concerns - Lead F&B team by...

  • F&B Service Manager

    2 months ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full time

    Company OverviewTalent Recruit is representing a developer, owner, and operator of integrated resort facilities in Asia and Europe. As they continue to expand, they are seeking a highly skilled F&B Service Manager to join their team at one of their 5-Star Resorts in Macau.Job SummaryWe are looking for a talented individual to oversee the daily operations of...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full time

    F&B Attendant/Supervisor/Assistant Manager Opportunity in MacauOur client, a prominent developer and operator of integrated resort facilities in Asia and Europe, is seeking to fill the role of F&B Attendant/Supervisor/Assistant Manager at one of their 5-star resorts in Macau. This position offers an excellent chance for individuals to join a dynamic team and...

  • F&b Coordinator

    6 months ago


    Kuala Lumpur, Malaysia Eden Catering Sdn Bhd (Penang) Full time

    **Education & Training** - A Diploma in Human Resources Management, Business Administration, or a related field is preferred. **Experience** - Minimum of 2 years’ experience in related experience in administration, hospitality industry, with 2 years’ experience in relevant function. **Skill / Attributes** - Assisting with day to day operations of the...

  • F&b Operations Manager

    6 months ago


    Kuala Lumpur, Malaysia Holiday Inn Kuala Lumpur Bangsar Full time

    Do you see yourself as an F&B Operations Manager with Holiday Inn Kuala Lumpur Bangsar? We are seeking a passionate F&B Operations Manager who can combine informality and fun with professionalism and sophistication, leaders with an inclusive spirit who embrace individuality and inject positivity into their work environments. Our colleagues are fundamental...

  • F&b Manager

    7 months ago


    Kuala Terengganu, Malaysia PASARAYA XIRI SDN BHD Full time

    Managing food and beverage operations within budget and to the highest standards. Leading F&B team by attracting, recruiting, training and appraising talented personnel. Proven food and beverage management experience. Up to date with food and beverages trends and best practices. **Benefits**: - Health insurance - Maternity leave - Opportunities for...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full time

    We are representing a leading integrated resort developer in Asia and Europe.As they continue to expand, they are seeking a F&B Attendant/Supervisor/Asst Manager (20 pax) for one of their 5 Star Resorts in Macau.The ideal candidate will have excellent customer service skills, be able to multitask and work well under pressure.Salary: Up to MOP27,000...

  • F&b Server

    7 months ago


    Kuala Lumpur, Malaysia Sunway Medical Centre Velocity, Cheras Maluri KL Full time

    Job description - To handle basic customer feedback and performing service recovery - To do serving for all in-patient meal efficiently and effectively daily - To report to F&B Manager and senior server on daily operational issues such patient complaint or ward issues with sisters. - To closely monitor on all safety and hygiene standard during operational...

  • Operations Manager

    6 months ago


    Kuala Lumpur, Malaysia Agensi Pekerjaan Prospect Consulting Malaysia Sdn Bhd Full time

    **Our Client** Our Client stands at the crossroads of tradition and innovation, crafting a future where Clean Label Baking is the cornerstone of culinary artistry and industry standards. With an array of advanced solutions—from superior Sourdough Concentrates to Natural Preservatives and High-performance Baking Enzymes—offers a canvas for unlimited...

  • Management Trainee

    6 months ago


    Kuala Lumpur, Malaysia INITIA INTERNATIONAL SDN BHD Full time

    **WE ARE EXPANDING!** **WE ARE ON THE HUNT FOR MANAGEMENT TRAINEES** **FRESH GRADUATES ARE WELCOME TO APPLY** **INITIA GROUP**, is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and now in Art, Retail and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend...

  • Management Trainee

    6 months ago


    Kuala Lumpur, Malaysia INITIA INTERNATIONAL SDN BHD Full time

    **WE ARE EXPANDING!** **Type of Employment **:Full-time **Location **:Mont Kiara, Kuala Lumpur, Malaysia **WE ARE ON THE HUNT FOR MANAGEMENT TRAINEES** **~ FRESH GRADUATES ARE WELCOME TO APPLY ~** **WHAT TO EXPECT**: - The 2-year rotational program gives you exposure to various roles within the operations/facilities you are assigned. - Learn about the...

  • Management Trainee

    6 months ago


    Kuala Lumpur, Malaysia Initia Group Full time

    **WE ARE EXPANDING!** **Type of Employment **:Full-time **Location **:Mont Kiara, Kuala Lumpur, Malaysia **WE ARE ON THE HUNT FOR MANAGEMENT TRAINEES** **~ FRESH GRADUATES ARE WELCOME TO APPLY ~** **WHAT TO EXPECT**: - The 2-year rotational program gives you exposure to various roles within the operations/facilities you are assigned. - Learn about the...


  • Kuala Lumpur, Malaysia Cosmo Hotel Kuala Lumpur Full time

    Plan in conjunction with activities, promotions, menu implementations according to the annual marketing plans. - Ensure that all designated action points from daily briefings or bi-monthly operational meetings are being followed by the individuals concerned - Ensure that positive working relations with kitchen team departments are fostered giving cooperation...

  • F&b Training Manager

    7 months ago


    Kuala Lumpur, Malaysia The Olive Tree Group Full time

    The Olive Tree Group is a dynamic organization that has presences in the form of **fine-dining restaurants, bars and bistro** throughout Malaysia. Founded and driven by restaurant entrepreneur Leslie Gomez, the group established in 2003 now owns and operates 26 high performing restaurants and bars with exciting projects under development. Armed with a...