Telesales Executive

2 weeks ago

Subang Jaya, Malaysia Ninja Van Full time

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started We have much room for improvement and many ideas that will further shape the industry.

**Customer Management**:

- Daily contact to customers through outbound and inbound calls initiatives
- Manage a portfolio of customers and potential customers via personal tele calls, a ‘personalized service’
- Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
- Conversion of qualified leads into customers and develop and penetrate existing accounts for growth and improved Share of Wallet
- Prepare weekly updates on pipelines and target achievement and review of opportunities and business plan
- Provide regular updates and resolution on business challenges, customer satisfaction and account receivables.
- Work closely with internal stakeholders to ensure cross-functional collaboration, ensuring high quality of service is delivered
- Act as the customers’ main point of contact, by liaising closely with the relevant departments within Ninja van to ensure that their queries, problems, or issues are dealt with appropriately.

**Stakeholder Management**:

- Ensure co-operation with other members of the sales team and throughout the sales force.
- Ensure all customer agreements are cost sensitive so as to ensure a suggested minimum pricing tariff is set and adhered too. Any deviations from this tariff require management’s agreement and justifications.
- Meet regularly with the Marketing and Sales management to evaluate the personal sales plan/strategy.

**Reporting**:

- Build a strong client relationship to ensure accounts perform and grow to their maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
- Implement and execute sales activities to achieve target budgets and maximise growth within the existing customer base
- Conduct presentations of products and present customized offers to customers
- Continually develop knowledge of products/services and general commercial awareness in order to provide the best possible solutions for customers.
- Adhere to regional standard profit margins and discount guidelines and account receivables
- Maintain customer business information, and update business activities in CRM system

**Requirements**:

- Min SPM and above
- Minimum 1-2 years sales experience ( telesales / telemarketing )
- Preferably someone from logistics background or similar
- Proficient to communicate in Malay and English
- Basic knowledge of Microsoft Excel
- Must be motivated,result-oriented, initiative and willing to learn
- Familiar with indoor sales environment.

  • Sales Executive

    1 week ago

    Subang Jaya, Malaysia Comfori Sdn Bhd Full time

    Immediate Hiring - Telesales Agent (SS15) **Responsibilities**: The person in charge of the Telesales agent position will be responsible for calling customers to introduce information about the products that the business is providing. **What will you do as a telesales agent** - Call to consult and convince customers to use the right product and close the...

  • Telesales Executive

    7 days ago

    Subang Jaya, Malaysia Comfori Sdn Bhd Full time

    **Requirements**: - Aggressive, results oriented, willing to accept challenges & high achievers - Good communications skills over telephone (BM and BI) - SPM above OR non graduates with related work experience are encourage to apply - Preferably Entry Level specialised in Sales - Telesales / Tel Working Hours: 8.30am ~ 5.30pm, Monday to...

  • Telesales Executive

    5 days ago

    Subang Jaya, Malaysia Comfori Sdn Bhd Full time

    Unlock exciting opportunities with COMFORI! Join us in revolutionizing knowledge-sharing for industry experts. As a vital part of our team, you'll be making impactful outbound calls to introduce cutting-edge training courses to corporate giants. **Your role includes**: - Achieving daily, weekly, and monthly KPIs through persuasive communication. - Delving...

  • Telesales Executive

    1 week ago

    Petaling Jaya, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

    **JOB SCOPE**: - Proactively engage with clients to uncover business needs and promote cross sell or up-sell for company products. - Collect Client information as needed to serve client and close sales and follow through according to the verification matrix. - Work closely with team leader to develop and implement sales plan to achieve targets and drive...

  • Telesales Executive

    2 weeks ago

    Subang Jaya, Malaysia Comfori Sdn Bhd Full time

    **Deskripsi kerja** 1. Menguruskan proses kitaran penjualan sepenuhnya. 2. Melakukan penyelidikan telefon / internet yang teliti di pasaran tertentu sambil memenuhi syarat pelanggan. 3. Menyelaraskan dan mengumpulkan data untuk projek dan aktiviti promosi yang ditetapkan. 4. Menyiapkan salinan promosi untuk dihantar sebagai alat pengiklanan untuk projek...

  • Telesales Executive

    6 days ago

    Subang Jaya, Malaysia Comfori Sdn Bhd Full time

    **Requirements**: - Aggressive, results oriented, willing to accept challenges & high achievers - Good communications skills over telephone (BM and BI) - SPM above OR non graduates with related work experience are encourage to apply - Preferably Entry Level specialised in Sales - Telesales / Tel - Working Hours: 8.30am ~ 5.30pm, Monday to...

  • Telesales Executive

    6 days ago

    Subang Jaya, Malaysia Comfori Sdn Bhd Full time

    **Job Description**: - Manage full process of sales cycle. - Conduct thorough phone / internet research on the given markets while qualifying potential customers. - Coordinate and collate data for assigned projects and promotional activities. - Prepare promotional copies to be sent as an advertising tool for the project. - Foster strong client relationship...

  • Telesales Executive

    2 weeks ago

    Subang Jaya, Malaysia Comfori Sdn Bhd Full time

    **Deskripsi kerja** 1. Menguruskan proses kitaran penjualan sepenuhnya. 2. Melakukan penyelidikan telefon / internet yang teliti di pasaran tertentu sambil memenuhi syarat pelanggan. 3. Menyelaraskan dan mengumpulkan data untuk projek dan aktiviti promosi yang ditetapkan. 4. Menyiapkan salinan promosi untuk dihantar sebagai alat pengiklanan untuk projek...

  • Corporate Sales Executive

    4 weeks ago

    Subang Jaya, Malaysia Comfori Sdn Bhd Full time

    DESCRIPTIONS **_English_** **Responsibilities**: - To make outgoing calls to promote training courses to potential corporate companies (leads will be given to newbies and at the same time, we will teach how to find own leads) - To meet KPI on daily / weekly & monthly basis - To make research or background studies on potential clients/companies - To follow...

  • Corporate Sales Executive

    4 weeks ago

    Subang Jaya, Malaysia Comfori Sdn Bhd Full time

    DESCRIPTIONS **_English_** **Responsibilities**: - To make outgoing calls to promote training courses to potential corporate companies (leads will be given to newbies and at the same time, we will teach how to find own leads) - To meet KPI on daily / weekly & monthly basis - To make research or background studies on potential clients/companies - To follow...

  • Telesales Executive

    2 weeks ago

    Petaling Jaya, Malaysia Brandt Business Services Sdn. Bhd. Full time

    Job Requirement: - To promote company products & services to prospective customers. - Update customers with monthly promotions and campaigns. - To achieve the monthly target set by the Company. - Contributes to team effort by accomplishing sales targets which are required by the management - Contact potential or existing customers to inform them about a...

  • Telesales Executive and Customer Service

    3 weeks ago

    Subang Jaya, Malaysia Comfori Sdn Bhd Full time

    **Responsibilities**: - _**THIS IS A SALES POSITION !!!!!**_ - To make outgoing calls to promote training courses to potential corporate companies (leads will be given to newbies and at the same time, we will teach how to find own leads) - To meet KPI on daily / weekly & monthly basis - To make research or background studies on potential clients/companies -...

  • Inside Sales Executive

    7 days ago

    Subang Jaya, Selangor, Malaysia MULAH TECHNOLOGIES SDN. BHD. Full time

    Join us as a Business Development Representative and play a crucial role in driving our success. You'll engage in high-volume calling activities to connect with decision-makers about our products and services, and have the opportunity to shape businesses and make a lasting impact.Key ResponsibilitiesYou'll be responsible for setting up qualified sales...

  • Telesales Executive

    1 week ago

    Subang Jaya, Malaysia Comfori Sdn Bhd Full time

    Deskripsi kerja - Menguruskan proses kitaran penjualan sepenuhnya. - Melakukan penyelidikan telefon / internet yang teliti di pasaran tertentu sambil memenuhi syarat pelanggan. - Menyelaraskan dan mengumpulkan data untuk projek dan aktiviti promosi yang ditetapkan. - Menyiapkan salinan promosi untuk dihantar sebagai alat pengiklanan untuk projek tersebut. -...

  • Executive, Customer Service Telesales

    1 week ago

    Kelana Jaya, Malaysia Carsome Sdn Bhd Full time

    **About You** CARSOME is on the hunt for a talented and experienced Telesales Representative, for our Customer Service Department. We need a self-driven individual with effective communication and negotiation skills. Your responsibilities include and not limited to identifying potential customers, assisting the end-to-end customer experience journey, and...

  • Telesales Representative

    6 days ago

    Petaling Jaya, Malaysia CXL Executive Sdn Bhd Full time

    **Salary**: RM2000 + commisions **Working Days**: Monday - Friday **Working Hours**:9.30 a.m - 7p.m **Location**: near to LRT Asia Jaya - To make an outbound call regarding to the products and services - Offer a new package for a potential customer - Upgrade new package to an existing customer for better service - Ad-hoc to receive customer calls related...

  • Customer Service Sales Executive

    5 days ago

    Subang Jaya, Malaysia Comfori Sdn Bhd Full time

    Requirements - At least 1 year(s) of working experience in the related field is required for this position. - Applicants must be willing to work in SS15. - Preferably Junior Executives specializing in Sales - Telesales/Telemarketing or equivalent. - Full-Time position(s) available. Job responsibilities - To promote and sell training programs to existing and...

  • In-house Sales Executive

    2 weeks ago

    Subang Jaya, Malaysia Axis Resources Full time

    **工作职责：** 1) 和公司提供的客户进行沟通, 开发新客户。 2) 定期与合作客户进行沟通, 建立良好的长期合作关系。 3) 协调公司内部资源，提高客户满意的程度。 **Responsibilities**: 1) Assist in outbound calls 2) Achieved calls targets, ensuring daily reports were submitted 3) Ensure all KPIs are...

  • Indoor Sales Executive

    1 week ago

    Subang Jaya, Malaysia FMX (M) SDN BHD Full time

    **Key Activities / Accountabilities** - Basic sales probing skills to understand customer’s shipping profile. - To support outdoor sales as an lead generator, gathering and qualify leads from all different vertical. - To achieve outbound call KPI and number of qualified leads KPI set by the company. - Continually develop knowledge of FMX’s services and...

  • Call Centre Sales Executive

    3 weeks ago

    Subang Jaya, Malaysia Comfori Sdn Bhd Full time

    Responsibility - Manage full process of sales cycle. - Conduct thorough phone / internet research on the given markets while qualifying potential customers. - Coordinate and collate data for assigned projects and promotional activities. - Prepare promotional copies to be sent as an advertising tool for the project. - Foster strong client relationship and...