Rotate Shift Mandarin Speaker Customer Service

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**Immediate Hiring for Customer Service Executive - English Speaker!!!** **Fresh Graduates are welcome ( **Immediate Joiners Preferred !!)** **Job: Customer Service Executive** **Working Hours: Rotational Shift 24/7, 5 Days a week 2 days off Rotational Basis.** - Answer incoming calls from customers with inquiries on product orders - Analyze customer...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Making outbound calls to the hotel in urgent cases - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following client's documented call flows, work...

**JOB REQUIREMENTS**: - Excellent communication and writing skills in **Mandarin** and **English.**: - **SPM leavers and fresh graduates** are encouraged to apply. - Able to work on **rotational shifts.**: - Prior working experience in the **call service industry** will be an added advantage. - Good problem-solving skills and ability to perform in a...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

**Job Descriptions**: - Tracking and documenting customer data and service issues. - Maintaining customer records in databases. - Send programme related collaterals and forms. - Advise on latest promotions and mechanics. - Manages feedback or complaints and liaise with backend support to resolve members’ issues. - Involve in ad-hoc projects. - Meet daily...

Job Summary: We are seeking a highly talented and motivated Tech Support Customer Service Representative fluent in Mandarin to join our dynamic team. As a Tech Support Customer Service Representative, you will be the first point of contact for our Mandarin-speaking customers seeking technical assistance. You will provide excellent customer service and...

**Company Description** Our company is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect...

**Providing exceptional customer service**: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism. - **Understanding customer needs**: You will need to understand the unique needs of our customers and provide...

**DUTIES AND RESPONSIBILITIES**: - Excellent interpersonal, communication and influencing skills with the ability to communicate effectively with both internal and external customers both verbally and in writing. - Identifies and acts on opportunities to continually improve the customer experience.Highly organized, logical and methodical approach to work...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

Location: KL Sentral **Salary**: RM 4000 Operation hours: 24*7 rotational shift **Job Description**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer...

**Requirements**: **Job Requirements**: - SPM with working experience. Diploma or Degree in any field. - Fresh Graduates are encourage to apply. - Good verbal and written communication skills. - Able to adapt in a fast-paced and stressful environment. - Motivated, energetic and driven work ethic. - Technical experience in Home Devices and/or Consumer...

**Requirements**: - Min requirement - SPM - Willing to work in a 24 hrs x 7 days shift work (including weekends and public holidays) - Able to read & write Traditional Mandarin word **Benefits**: - Paid training will be provided. - Fix Allowance - KPI Allowance - Shift Allowance (Subjective) - Annual Leave + Medical Leave + EPF + SOCSO - MNC and friendly...

**JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way - Assist and resolve customers' inquiries with their mobile subscriptions, mobile plans, contract, mobile devices and monthly payments issues - Manage customer complaints and feedbacks accordingly **REQUIREMENTS**: - Minimum SPM education level - 6...

**Job Position**: Client service associate **Job type**: Permanent, Full time **Working hours**: - Rotational shifts - 5 days per week, 8 hours & 2 days off **Location**: KL Sentral **Basic Salary**:RM 3,500 - RM 4,000/ - **Allowances**: - _Fixed allowance RM 500, _ - _Nights shifts allowances, _ **Job description**: - Understand customer enquiries...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management...