Sales Admin Customer Service

5 months ago


Petaling Jaya, Malaysia Wecare Mobile Services Sdn Bhd Full time

Maintain a positive, empathetic, and professional attitude toward customers at all times. 1) Acknowledging and resolving customer complaints, providing feedback on the efficiency of the customer service process. You are also required to send condolence stand to the funeral if needed. 2) Perform front desk, attending customer inquiry, prepare quotation, invoice, and receipts, basic bookkeeping, payment chasing and updating sales record timely into company database. 3) Handle company mobile phone and manage company social media pages and online enquiry regularly. Initiate, coordinate and closing home care services of hospital sitter, stay-in caregiver and etc. 4) Liaise with vendor, supplier, and contractor for respective tasks, purchasing of medical disposable and grocery for nursing home and for the usage of company including food, houseware, electrical appliances and etc. 5) Arrange and update outstanding payment for all supplier of nursing home. To help in outbound sales and marketing roadshows when needed.
- We are a senior care services provider in Klang Valley. Our specialty in providing 24 hours nursing care and rehabilitation services has been highly commendable with years of good track record. We are proud to announce we are the first nursing home that put great emphasis on Traditional Chinese Medicine (TCM). We pledge to provide senior care services including skilled nursing, post-surgery care, regular doctor visits, rehabilitation, acupuncture, Tui Na, and hospital escort. Also, the centre is managed by a group of passionate healthcare professionals including qualified doctors, the state registered nurses, experienced physiotherapist and psychologist.
Bachelor's or Equivalent



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