Relief Customer Support Assistant

5 months ago


Shah Alam, Malaysia Merchantrade Asia Sdn Bhd Full time

**Responsibilities**:

- Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you);
- Attending to walk-in customers and phone inquiries and complaints in the branch;
- Opening and maintaining customer accounts for all products & services;
- Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP);
- Carry out Customer Support Executive tasks including transaction approval, verification of customer’s details in the system;
- Provide after-sales customer service and public relations support;
- General Knowledge of Money Service Business: Rate setting, Forex calculation, Awareness of counterfeit, Knowing the validity of currency, Conduct Daily Currency Balance, Generate Currency Balance Report;
- Calculate daily transactions and ensure it tallies with the system;
- Calculate the balance of cash and foreign banknote and coins & ensure that cash in the drawer at the end of each shift tallies with the report;
- Support Branch Operations and Administration Tasks
- Ensure proper filing of transaction slips, report manuals and procedures for audit purposes for all products;
- Verify daily end day closing checklist report.

**Requirements**:

- Minimum SPM or Diploma in any field
- Must have a valid driving license
- Fresh graduates are encourage to apply
- Willing to work on weekends / PH

**Salary**: From RM1,800.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Holidays
- Weekend jobs

Supplemental pay types:

- Overtime pay



  • Shah Alam, Malaysia Merchantrade Asia Sdn Bhd Full time

    Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

  • Customer Support

    5 months ago


    Shah Alam, Malaysia VISIONCAR GLOBAL HOLIDAYS SDN BHD Full time

    CUSTOMER SUPPORT - Help customers with questions and give customers information about a company’s or organisation’s services, products and policies. - Identify customer needs and ensure clear communication to related internal departments. - Strong phone contact handling skills and active listening. - Ability to multi-task, priorities, and manage time...


  • Shah Alam, Malaysia Merchantrade Asia Sdn. Bhd. Full time

    Your duties and responsibilities are as follows: - Required to report to work 15 minutes earlier than operational time; - Practice on standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Follow and practice AML / CFT Policy:Know your customerCustomer Due Diligence (CDD)Enhance Customer Due Diligence...


  • Shah Alam, Malaysia Razer USA Ltd. Full time

    Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put...


  • Shah Alam, Malaysia V-Series International Sdn Bhd Full time

    *Responsibilities:* Answering and responding to incoming lls, text - ssages, and emai from customers. - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem within time limits; expediting correction or adjustment; following up to...


  • Shah Alam, Malaysia Razer USA Ltd. Full time

    Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put...

  • Customer Support

    5 months ago


    Shah Alam, Malaysia QuessGlobal (Malaysia) Sdn Bhd Full time

    Attend/answer inbound calls from customers, identify problems with the product, and assist the customer in solving the problems by providing the right solution. **Allowances and Benefits** - Day shift RM 1 per hour - Afternoon shift RM 2 per hour - Transportation reimbursement RM11 a day - Free Parking Provided - Gym Provided - Free Coffee and Tea in Every...


  • Shah Alam, Malaysia Merchantrade Asia Sdn Bhd Full time

    Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...


  • Shah Alam, Malaysia Merchantrade Asia Sdn Bhd Full time

    Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...


  • Shah Alam, Malaysia Cretpaver Asia Sdn Bhd Full time

    **Responsibilities**: - To assist in assuring sales processes and policies are adhered to. - Attend to customers’ enquiries and quotations. - Prepare documentation such as Invoice and delivery order (DO) after received Sales Order. - Working closely with sales team as well as supporting them to meet customers' requirements. - Follow up on outstanding...


  • Shah Alam, Malaysia Eskayvie Malaysia Full time

    Marketing support plays an important role in supporting both administrative functions and marketing initiatives within the organization. This individual requires adaptability, strong organizational skills, and a willingness to learn and contribute to various tasks across administrative and marketing areas. Among the job scope are: - Respond to customer...


  • Shah Alam, Malaysia Elitesoft Group Of Companies Full time

    **We are seeking a highly-skilled Mechanic Assistant cum Operational Support to assist our operation team. You will be updating service and repair records, maintaining our product (EV Bike), and running diagnostic tests on machinery and equipment to ensure optimal performance and work across departments to streamline processes, enhance productivity, and...


  • Shah Alam, Malaysia TOTAL METERING SOLUTION SDN BHD Full time

    Position: Sales Support Executive / Assistant Industry: Electric & Electronic Job Descriptions: 1. Attend and handling salesperson order from customer. 2. Handling and tendering the customer order. 3. Preparing invoice, delivery notes, debit note, and credit note to customer. 4. Handling delivery, transportation, local and overseas shipment. 5....


  • Shah Alam, Malaysia Khind Malaysia Full time

    The Sourcing Support Assistant will be instrumental in coordinating various sourcing activities, ensuring efficient communication with suppliers, and managing tasks related to sample arrangement, feedback on defective products, quality assurance, and the preparation of user guides. This role is critical for maintaining the integrity and quality of our...

  • Customer Support

    5 months ago


    Setia Alam, Malaysia Moshed Group of Companies Full time

    **Requirements** - Min SPM with credits (Bahasa Malaysia, Mathematics, and English) / Diploma or equivalent in the related field - Excellent in Bahasa Malaysia and Good in English - Min 1 year of working experience in related to Telesales/Sales/ Support/Customer Service will be an advantage - Fresh graduates encourage to apply - Be able to acquire new...

  • Customer Support

    5 months ago


    Setia Alam, Malaysia Moshed Group of Companies Full time

    **Requirements** - Min SPM with credits (Bahasa Malaysia, Mathematics, and English) / Diploma or equivalent in the related field - Excellent in Bahasa Malaysia and Good in English - Min 1 year of working experience in related to Telesales/Sales/ Support/Customer Service will be an advantage - Fresh graduates encourage to apply - Be able to acquire new...


  • Shah Alam, Malaysia Zuellig Pharma Full time

    **JOB PURPOSE** - Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. - To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achieved **KEY RESPONSIBILITIES** - Process customer orders,customer...

  • Sales Support

    5 months ago


    Shah Alam, Malaysia Bcb Development Sdn Bhd Full time

    Job Resposibilities: - Generate sales leads - Identify and assess customers’ needs to achieve sales and post sales service - Build sustainable relationships and trust with customer through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service team sales...


  • Shah Alam, Malaysia Rentokil Initial Full time

    **Rentokil Initial**: Rentokil Initial is an international business services company employing over 65,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training,...


  • Shah Alam, Malaysia Lapasar.com Full time

    **Responsibilities**: 1. Managecommunication from various channels and complaints ticketing system. 2. Identify and assess customers’ needs to achieve satisfaction. 3. Build sustainable relationships and trust with customer accounts through open and interactive communication. 4. Provide accurate, valid and complete information by using the right...