Customer Service Representative
5 months ago
Able to determine the issue for each interaction and assist professionally.
- Passionate in helping to resolve customer issues and complaint handling.
- Guide and resolve the issue professionally and efficiently.
- Assist customers to solve issues by providing the right solution.
- Respond promptly to customer inquiries to the designated resource.
- Keep records of customer interactions for all channels.
- Provide excellent customer service handling and customer satisfaction.
- Communicate and coordinate with internal departments.
**Requirement**:
- Fresh graduate or SPM holders are welcome to apply.
- Fluent in English (writing & speaking).
- Able to speak a minimum of 2 languages (English + Mandarin), (English + Tamil), (English + Malay).
- Basic knowledge of Microsoft Office.
- Typing skill on 25 words/minute.
- Able to work on shifts, weekends and public holidays.
**Details**:
- Working hours (2 Shift ): Operation Monday to Sunday 9am to 9pm. 2 shift 9am to 6.30pm & 11.30am to 9pm (Shift and off day will be on rotation basis)
- Location : TRX Level 7 Menara Exchange 106.
**Job Type**: Contract
Contract length: 12 months
**Salary**: RM2,000.00 - RM2,500.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Performance bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia Huntsman Full timeJob Description: Huntsman Global Business Services is now looking for a dynamic individual as a Customer Service Representative. Huntsman Performance Products (HPP) is looking for a Customer Service Representative to join our team in our newly set up Shared Service Office supporting our APAC customers. This individual is an important member of a team that...
-
Customer Service Representative
1 month ago
Kuala Lumpur, Kuala Lumpur, Malaysia J-Recruit Recruitment Agency Full time{"h1": "Customer Service Representative", "p": "At J-Recruit Recruitment Agency, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.",...
-
Customer Service Representative
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia J-Recruit Recruitment Agency Full timeAbout J-Recruit Recruitment AgencyWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Responsibilities:Communicate with customers via phone, email, and face-to-face.Provide knowledgeable answers to questions...
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia Brandt Business Service Full time**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...
-
Customer Service Representative
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia J-Recruit Recruitment Agency Full timeAbout J-Recruit Recruitment AgencyWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for communicating with customers via phone, email, and face-to-face, providing knowledgeable answers to questions about products, pricing, and availability, and responding promptly...
-
Mps Services Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia Schlumberger Full time**Customer Service Representative**: - Technology | Manufacturing**Mission**: - The Customer Service Representative is responsible for providing and maintaining updated information for customers.**Responsibilities**: - These responsibilities are activities that correspond to the metro stops and key processes.- Invoice Intercompany Customer - Process...
-
Customer Service Specialist
5 months ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia GlobalBlue_IT Full timeThe Role Join our growing team as a Customer Service Representative and provide excellent support to customers across the Asia Pacific region. - Handle complaints and provide appropriate solutions. - Maintain quality and standards by following company guidelines and policies. Skills & Experience Required - Excellent and highly effective verbal and written...
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia Endless Cafe Full time**This is a long term position** **Overview** We are currently seeking a highly motivated and customer oriented individual to join our team as a Customer Service Representative army Surplus store offering military gears and apparel in Canada, USA and Dubai. In this role, you will be the main point of contact for our customers, ensuring their inquiries and...
-
Customer Service Representative
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia J-Recruit Recruitment Agency Full timeAbout J-Recruit Recruitment AgencyWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for communicating with customers via phone, email, and face-to-face, providing knowledgeable answers to questions about products, pricing, and availability, and responding promptly...
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia growthfn Full time**Customer Service Representative** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers always. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia growthfn Full time**Customer Service Representative** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers always. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...
-
Customer service representative
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Reading Full timeJob Summary: Customer Service Representative role at Teleperformance Malaysia, a multilingual hub supporting services in 20+ languages, requires proficiency in English, 1 year of customer service experience, and willingness to work in rotational shifts. • Answer customer inquiries over phone, chat, and/or email. • Log customer interactions for proper...
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia growthfn Full time**Customer service representative duties**: - Open and maintain customer accounts by recording account information - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure...
-
Customer Service Representative A
6 months ago
Kuala Lumpur, Malaysia The Cigna Group Full timeDelivers basic technical, administrative, or operative Customer Service tasks. Performs simple data entry, sorts requests, and maintains files. Understands simple instructions and procedures. Performs Customer Service duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions. Entry...
-
Customer Service Representative
6 months ago
Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time**THE OPPORTUNITY** Our partner, a fast-growing Australian end-to-end payments and rewards solution that is tailored to the needs of business owners, is looking to expand its team and hire for Customer Service Representative! The team is on a mission to build innovative technology that empowers Australian business owners to make payments more rewarding. As...
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia Lingble Full time**Lingble is an all-in-one e-commerce solution that allows companies to sell their products directly to consumers globally through their own, highly customized online shops. We work with up-and-coming and well-established fashion brands in their domestic markets, as well as brands that sell exciting consumer goods in other industries that want to expand...
-
Customer service representative
1 month ago
Kuala Lumpur, Kuala Lumpur, Malaysia Reading Full timeSeeking a customer service representative with excellent communication skills to provide support to clients via phone, chat, and email. Teleperformance Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia, with a strong focus on customer satisfaction. Responsibilities include: Answer customer...
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia Hello Joy Full timeHello Joy is looking for a dynamic and enthusiastic Customer Service Representative to join our team. As Malaysia's happiest gifting platform, we strive to bring joy and smiles to our customers' faces. This internship provides a unique opportunity to gain hands-on experience in delivering exceptional customer service and contributing to the positive, joyful...
-
Customer Service Representative FX
1 month ago
Kuala Lumpur, Kuala Lumpur, Malaysia SummitNext Technologies Sdn Bhd Full timeCustomer Service Representative FXWe are seeking a highly motivated and skilled Customer Service Representative to join our team at SummitNext Technologies Sdn Bhd. As a Customer Service Representative, you will be the first point of contact for our clients, providing outstanding customer service and support to ensure a seamless and positive experience with...