Tiktok Shop

6 months ago

Kuala Lumpur, Malaysia TikTok Full time

Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

About the team
Creator Team will drive the growth of TikTok Shop by working closely with the creators. In this role, you are required to acquire, incubate and nurture the MCN (Agency) for TikTok Shop

**Responsibilities**:

- Develop and manage MCNs, including operational guidelines, direction and support systems.
- Conduct one-on-one and education sessions to groom MCNs for success
- Formulate and implement short-term and long-term strategies for MCN development and engagement.
- Analyze market trends and identify potential monetization opportunities for MCNs.

**Partnership Management**:

- Foster strong partnerships with the agencies
- Provide ongoing support and training to MCN to improve their performance and achieve business goals.
- Evaluate MCN effectiveness based on established KPIs and implement improvement plans.

**MCN Growth & Support**:

- Design and implement supporting policies to incentivize and empower MCNs.
- Coordination for campaign participation including voucher and ads support
- Provide matchmaking support between MCNs and creators and/or sellers.
- Coordinate internal and external resources to secure tools and expertise for MCN growth.

**Evaluation & Optimization**:

- Track and analyze key performance indicators (KPIs), including GMV, quantity and quality of content produced, GPM efficiency, and service quality.
- Identify areas for improvement and implement optimization strategies to enhance program effectiveness.
- Share insights and recommendations with stakeholders to continuously improve the MCN ecosystem.

**Qualifications**:
Minimum Qualification
- Minimum Bachelor's degree or above, at least 2 years of E-commerce experience
- Experience in analytics and presentation with good attention to details
- Good communication and interpersonal skills with project management skills
- Adaptable, fast learner result-oriented and resilient team player

Preferred Qualification
- Proven track record of building and managing strong relationships with agencies and partners.
- Deep understanding of online marketing trends and influencer marketing strategies.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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