IT Service Management Intern

6 months ago


Bayan Lepas, Malaysia Advanced Micro Devices, Inc Full time

Overview:
**WHAT YOU DO AT AMD CHANGES EVERYTHING**

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives.

AMD together we advance_

**Responsibilities**:
IT Service Management Intern (start from Aug/Sep)

**THE ROLE**:
He/she will be part of the Penang IT Service Management team. The team is responsible for 3 areas of Change Management (CM), Asset Management (AM) and Application Portfolio Management (APM). This role primarily facilitates tasks and activities related to the operations, enforcement and upkeep of processes, maintaining the process flow documentations and associated reporting. It may include any ad-hoc IT-related activities as and when necessary.

**THE PERSON**:
Willingness to learn new knowledge and skillsets, open to new ways of working, fast learner with a positive attitude and mentality.

**KEY RESPONSIBILITIES**:

- Change Management - assist with documentation tasks, preparation of reports, proactively monitor change requests requiring attention, producing training materials in video format
- Asset Management - assist with documentation of current or new processes, support some basic asset management tasks
- Assisting in the execution of IT projects or activities as and when necessary
- Open to research and learn up on new technologies like AI and providing recommendations for improvement in areas where gaps or challenges are seen

**PREFERRED EXPERIENCE**:

- Passion in IT process
- Very organized and structured
- Good follow up skills
- Ability to work with Presentation slides
- Ability to work with data via intermediate Excel skills
- Skills in producing video learning materials based on presentation slides
- Basic knowledge of ITIL principles is advantageous
- Visio or any other process flow documentation skill is advantageous
- Ability to communicate and collaborate with others in-person or virtually across regions

**ACADEMIC CREDENTIALS**:
Degree or Diploma in IT, Information Systems, Computer Science, or a similar field.

**LOCATION**:
Penang, Malaysia

Qualifications:

- Benefits offered are described: _AMD benefits at a glance.



  • Bayan Lepas, Malaysia Bosch Group Full time

    **Company Description** Bosch has been present in Malaysia since 1923, represented by Robert Bosch Sdn Bhd, with offices located in Selangor and Penang. In Malaysia, Bosch has diversified businesses in Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The company has four manufacturing plants in Penang providing...


  • Bayan Lepas, Malaysia JOBBUILDER Full time

    **What will you deliver?** - Be the key figure for driving revenue and margin growth within your customer accounts, which means meeting and exceeding all business measures such as EBIT and working capital. - Develop and deliver Key Account Management Plans to improve short-term and long[1]term EBIT and working capital. - Own, monitor and drive customer’s...


  • Bayan Lepas, Malaysia AEON Credit Service (M) Berhad Full time

    **Responsibilities**: To achieve the monthly and yearly sales target as assigned by the management. To execute marketing activities as directed by CSU Unit Head/ management. To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies. **Job Requirements**: Bachelor's Degree in Business...


  • Bayan Lepas, Malaysia IT Business Solutions Sdn Bhd Full time

    Customer Service Advisor (General) - **Provide customers' support through voice & non-voice channels.**: - **Response to customers' inquiries and questions based on knowledge acquired.**: - **Handle upset customers' inquiries positively and professionally.**: - **Demonstrates effective writing skills**: - **Response effectively in moderate stressful...


  • Bayan Lepas, Malaysia UST Global Full time

    1 Opening- Bayan Lepas**Role description**: Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide technical leadership (lateral or hierarchical) for the team to resolve customer issues Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2)...

  • Service Manager

    6 months ago


    Bayan Lepas, Malaysia Carrier Full time

    **Country**: Malaysia **Location**: Carrier (Malaysia) Sdn Bhd, No. 67-G Bayan Bay, Persiaran Bayan Indah, 11900 Bayan Lepas, Penang, Malaysia **Role: Service Manager** **Location: Bayan Lepas, Penang** **Full/ Part-time: Full time** **Build a career with confidence** Carrier Global Corporation, global leader in intelligent climate and energy solutions...

  • Customer Service

    6 months ago


    Bayan Lepas, Malaysia RIGHT PRISTINE MANPRO SDN BHD Full time

    **Responsibilities**: - As the main lead person of communication between customers and internal party on assigned areas/customers. - To handle correspondence related to all customer service and marketing activities. - To represent the company in attending meetings with customers, communicate & maintain good customer service and business relationships in...

  • Assistant Manager

    6 months ago


    Bayan Lepas, Malaysia Expeditors Full time

    **Company Description** “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of...

  • Technical Service

    6 months ago


    Bayan Lepas, Malaysia KCK PHARMACEUTICAL INDUSTRIES SDN BHD Full time

    1. Technical Service - Associate Manager in Formulation Development is responsible for product development/ deployment of new formulations or up gradation for improvement of existing formulations. New formulations are pre-commissioned or acquired from development center from India. This task is managed by Technical Service - Assistant Manager in Formulation...

  • Internal Audit Manager

    6 months ago


    Bayan Lepas, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    Responsibilities: - Review of internal processes, systems and policies. Conduct risk assessment and identify the internal control weaknesses. - Report on risk management issues and internal control deficiencies. Propose recommendation of risk management measures or mitigating controls for improvement purposes. - Assist in developing risk-based internal...

  • Internal Audit Manager

    6 months ago


    Bayan Lepas, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    Responsibilities: - Review of internal processes, systems and policies. Conduct risk assessment and identify the internal control weaknesses. - Report on risk management issues and internal control deficiencies. Propose recommendation of risk management measures or mitigating controls for improvement purposes. - Assist in developing risk-based internal...


  • Bayan Lepas, Malaysia Career Wise Full time

    **JOB RESPONSIBILITIES** - Lead and manage Penang service team - Monitor service activity includes repairing and maintenance of machine - Handle service contract and liaise with customer for major service issue - Reports to Operations Manager **QUALIFICATIONS & REQUIREMENTS** *** - Degree/Diploma in Electronics/Mechanical/Mechatronics Engineering - Above 5...

  • HR Intern

    6 months ago


    Bayan Lepas, Malaysia Teleperformance Full time

    Overview: Are you passionate about Human Resources and eager to gain hand-on experience in the dynamic world of HR? Teleperformance is looking for a motivated and enthusiastic HR Intern to join our team! What's in it for you? - Hands-on experience in HR with a dynamic and growing company. - Mentorship opportunities from experienced HR professionals. -...

  • HR Intern

    6 months ago


    Bayan Lepas, Malaysia Teleperformance Full time

    Overview: Are you passionate about Human Resources and eager to gain hand-on experience in the dynamic world of HR? Teleperformance is looking for a motivated and enthusiastic HR Intern to join our team! What's in it for you? - Hands-on experience in HR with a dynamic and growing company. - Mentorship opportunities from experienced HR professionals. -...


  • Bayan Lepas, Malaysia BSS Resources Management Sdn Bhd Full time

    **Responsibilities** - Will follow Managing Director around for business matter etc. - Manage agendas/travel arrangements/appointments etc. for the Managing Director. - Proactively follow up on commitments and deliverables with business partners, ensuring tasks are coordinated internally, deadlines are met, and the Managing Director is informed of progress...

  • Internal Auditor

    8 months ago


    Bayan Lepas, Malaysia Inventec Appliances (Malaysia) Sdn Bhd Full time

    Evaluate financial documents for accuracy and compliance with federal regulations -Plan, evaluate, executes and summarized audit results -Communicate with various department heads and key associates throughout the organization -Determine ways to cuts costs and improve profitability -Assess the efficiency and productivity of internal staff and make...


  • Bayan Lepas, Malaysia Bosch Group Full time

    Company Description The Bosch Group is a leading global supplier of technology and services, employing roughly 400,500 associates worldwide and generating sales of 78 billion euros in 2017 (preliminary figures). Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building...


  • Bayan Lepas, Malaysia Metro REC Sdn Bhd Full time

    We wish to look for an intern who wishes to build their career as a Property Manager with Engineering in electrical, Building Surveying, and Property Management background to come forward and join us for an exciting career. Contract length: 6 months Expected Start Date: 01/08/2022 **Job Types**: Full-time, Internship **Salary**: From RM600.00 per...

  • Intern - Penang

    6 months ago


    Bayan Lepas, Malaysia Teleperformance Full time

    Overview: We are seeking an enthusiastic and motivated Intern to join our team. This is an excellent opportunity for someone who is looking to gain hands-on experience in the BPO industry and contribute to meaningful projects, with possibility of a future full-time based on performance. Qualifications: **Requirements**: - Currently enrolled in a Bachelor's...

  • Web Developer

    6 months ago


    Bayan Lepas, Malaysia Spots Logistics Full time

    Spots Logistics is a web-based 3PL logistics platform for businesses trading in tangible products. Currently, Spots Logistics is a leader in Less-Than Truckload (Console) trucking service across Peninsular Malaysia. Openings available for Web Development interns (Backend, Frontend) **Preferred Skillset**: - Javascript, JQuery, PHP Development and MySQL...