Operation Specialist
5 months ago
**Job Scope**
**1.** **Daily Operation**:
- Manage day in day out operation activities including monitoring revenue activities, product & services health level, tasks assignments completion, etc.
**2.** **Project Management**:
- Manage projects, monitoring project activities, project reporting, progress, performance, long and short term KPI & target.
- Conduct report and project analysis to team lead and management.
**3.** **Create Processes**:
- Design and develop new process to support operational activities and projects.
- Work closely with all departments to create inter-departmental processes to ensure the functions of the company.
**4.** **Processes Monitoring**:
- Ensure the processes are being closely monitored and follow to achieve the goals set by the company.
**5.** **Events**:
- Plan, coordinate, and represent the company at industry events, conferences, and trade shows.
- Evaluate the effectiveness of event participation and make recommendations for improvement
**6.** **Training**:
- Conduct necessary training for internal staffs or source for external training to improve the employee skills and knowledge.
**7.** **Operation Reporting and Analysis**:
- Track and analyse performance metrics to evaluate the effectiveness of the services and products.
- Prepare regular reports and presentations for management.
**8.** **Stakeholder Communication**:
- Collaborate with internal teams to align marketing efforts with overall company goals.
- Communicate marketing strategies and initiatives to stakeholders
**Requirements**:
- At least 3 years working experience, preferably in Fintech, Merchant Acquiring, Banking industry. Web3 experience in a plus.
- Bachelor’s degree in Finance, Business, or a related field.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to work independently and in a team environment
**Job Type**: Permanent
**Salary**: RM3,000.00 - RM5,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)
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