Retail Executive
8 months ago
**_Retail Sales Executive responsibilities_**
- Greeting and directing customers
- Providing accurate information (e.g. product features, pricing and after-sales services)
- Answering customers’ questions about specific products/services
Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Inform customers about discounts and special offers
- Provide customer feedback to the Sales Retail Supervisor/Store Manager
- Stay up-to-date with new products/services
**_Requirements and skills_**
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments.
- Flexibility to work various shifts.
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