Retail Executive

3 months ago


Selangor, Malaysia Matchlink Recruitment Company Full time

To support and execute all aspects of the projects remotely which includes program deployment at retail stores, training, day-to-day operations, technical assistance, promotional campaigns planning and implementing, monthly performance review and improvement plans, etc.
- Serve as a liaison and primary point of contact between the Company and the retail store staff.
- Building good rapport and managing the feedback/ trends from customers, partners, and their workforce by consolidating and summarizing the data.
- Develop and maintain system for performance management with the consolidated data and provide solutions/ recommendation on the area of improvements to drive the business.
- In charge of training, including preset training schedule, liaising with partners, managing, and facilitating the training on the latest campaigns and initiatives by preparing training decks, conduct refresher course and assess their understanding.
- Act as campaign coordinator by planning, developing, and executing effective campaigns via content creation and management across the company websites and social media platforms, digital marketing campaigns, offline campaigns, seasonal promotions, etc.
- To implement Performance Management SOP to all partners.
- Daily monitoring and tracking the actual store performance by reviewing the KPI of partners store and highlighting the underperforming store/frontliners.
- Prepare and provide necessary daily, weekly, and monthly report while providing analysis and recommendations of the partner and store performance.
- Perform other ad hoc duties that are assigned to you from time-to-time.

**; Requirements**:
- Bachelor's degree in any field.
- 1 to 3 year(s) of relevant working experience is required for this position. Preferably with sales and training experience.
- Excellent presentation and communication skill.


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