Retail Sales Executive

1 month ago


Selangor, Malaysia Chic Est Sdn Bhd Full time

**_Retail Sales Executive responsibilities_**
- Greeting and directing customers
- Providing accurate information (e.g. product features, pricing and after-sales services)
- Answering customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services

**_Requirements and skills_**
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Attention to detail - the retail sales supervisor is ultimately responsible for the store's inventory and for keeping sale shelves stocked, so they must be well-organized and detail-oriented.
- Marketing skills - the main goal is to sell products and keep profits high, so experience in marketing plays a key role in retail sales.
- Leadership skills - because the retail sales supervisor is a management position, a background in management or leading others is highly desired.
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments.
- Flexibility to work various shifts.



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