Junior Payments Specialist

6 days ago

Kuala Lumpur, Malaysia First Prudential Markets Full time

APPLY HERE
FP Markets, a well-established and ambitious globally-regulated (including CySEC) Australian CFD and forex broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies is expanding globally and is currently looking to recruit a Full-time Junior Payments Officer for employment in Malaysia. An exciting opportunity to join an established but ambitious and rapidly-growing company and be a part of a fast-paced multi-cultural environment with friendly and talented co-workers with a focus on high performance enabled by cutting-edge technologies.
Main

**Responsibilities**:

- Handling and monitoring clients’ deposits and withdrawals, making sure they are carried out as per relevant regulations and guidelines
- Update the CRM and Platform systems with relevant information
- Liaise with Back Office Manager for any issues
- Handle any client requests/complaints and perform a timely investigation
- Assisting Onboarding/Support in replying to client queries
- Collaborate/Assist the Compliance and Risk Team regarding specific clients
- Conciliating with customers and service providers on payment issues via different channels
- Other ad-hoc duties as per management’s request
- Minimum 1-year experience in a relevant position in the Finance industry will be considered an advantage
- University / College Degree in Business / Economics / Finance or any relevant field
- Experience in a client facing position will be considered an advantage
- A team player with excellent communication skills
- Fluent verbal and written English (additional languages are an advantage)
- Ability to work in Sunday-Thursday (16:00-00:00)

**Our offer**:

- Welcoming, young and multicultural team with approachable leadership
- Continuous personal development, growth with the company and opportunity to learn from industry leaders
- Competitive remuneration, regular salary reviews and performance-based incentive schemes
- Vibrant company life: from team activities to global celebrations
- High level of autonomy, support of ideas
- Additional days for annual leave and medical visits

**Journey to FP Markets**:

- Interview with the future manager (45 min - 1 hour) to assess match to the job and the team
- Final Interview with People Function and 1-up manager (45 min - 1 hour) to assess match to our culture and company

Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment

**; Requirements**:
- Minimum 1-year experience in a relevant position in the Finance industry will be considered an advantage
- University / College Degree in Business / Economics / Finance or any relevant field
- Experience in a client facing position will be considered an advantage
- A team player with excellent communication skills
- Fluent in verbal and written English (additional languages are an advantage)
- Ability to work in Sunday-Thursday (16:00-00:00)

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