Customer Service Executives

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Location: Bukit Damansara (Near MRT Semantan) Term: 6 months fixed contract (renewable for another 6 months before converting to permanent) Working Hours: 8:00AM - 5:00PM / 1:00PM - 10:00PM Off Days: 2 Days (Rotational Basis) Working Arrangement: Hybrid (WFO + WFH) Job Requirements: - Diploma or equivalent (Bachelor's degree preferred). - Proven...

Basic Salary: RM2,100 Location: Bukit Damansara (Near MRT Semantan) Term: 6 months fixed contract Working Hours: 8:00AM - 5:00PM / 1:00PM - 10:00PM Off Days: 2 Days (Rotational Basis) Working Arrangement: Hybrid (WFO + WFH) Job Requirements: - Diploma or equivalent (Bachelor's degree preferred). - Proven experience in customer service, data entry, or...

**About KKday** KKday is accelerating the world’s transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers’ needs. KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Position Title**:Customer Service Advisor **Education Requirement**:_ **at least SPM or above.**_ **Language Requirement**:Mandarin (Native) + English (B1/B2) **Location**:Sunway Visio, Cheras **Working hrs**:9.00am - 6.00pm shift (5 working days per week including weekend) **Remuneration package offering**: RM3000 Basic + KPI Allowance up to RM500...

Basic Salary: RM2,100 Mandarin Language Allowance for Mandarin Speakers: RM400 (You need to at least pass Bahasa Cina in SPM) Location: Bukit Damansara (Near MRT Semantan) Term: 6 months fixed contract (renewable for another 6 months before converting to permanent) Working Hours: 8:00AM - 5:00PM / 1:00PM - 10:00PM Off Days: 2 Days (Rotational...

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **The Garden Mall, Mid Valley City, KL** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. -...

Basic Salary: RM3,500 - RM4,000 Location: KL Sentral Working Hours: Mon - Fri (6:00AM - 6:00PM) Job Requirements: - Minimum Diploma Holder or higher is preferred, majoring in IT/Computer & Engineering ONLY. - Minimum 1 year experience - Immediate starters are preferred - Must be able to speak and write in Mandarin and English - Must possess your own...

Attractive remuneration **Position: Customer Service Executive, Senior Executive** - Responsible for attending customer complaints and customer liaison to ensure customer requirements are met. - Offer reasonable alternatives to resolve customer complaints promptly and professionally. - Implement and efficient follow-up practice with the objective to deliver...

**Customer Service Executive** **Job Description: - ** - To attend an inbound calls related inquiries from the customers - Identify and handle customers inquiries completely and accurately to the satisfaction of the customer - Liaise with appropriate department to resolve issues brought up by customers - Maximise opportunities to up sell/cross sell company...

**Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide accurate, valid and complete information by using the right method or tools. - Follow communication procedures, guidelines and policies -...

**The Role**: As the Customer Service Executive at The Makeover Guys, you will provide a people-oriented experience to our customers. You will help to increase the customer satisfaction through efficient and personalized support. Your work will directly impact the image of The Makeover Guys. **What You’ll Do**: - Provide professional customer service for...

**Key Responsibilities**: - Provide accurate information to resolve issues that arise. - Execute timely reports and analysis on Contact Center (CC) Operations. - Adhere to Quality Assurance standards. - Follow the duty roster set by the Supervisor. - Attend regular customer service training, telephone etiquettes, and briefings. - Assist in the preparation...

**Your Role As A Customer Service Executive**: - Build sound knowledge of our customers during interactions, to ensure personalised interactions and ultimately to establish a credible rapport. - Strive to leave the customer with a positive customer experience after every contact by being fast and responsive to their needs. - Communicate responses in a...

We are seeking an individual to fit the role of a Customer Support Executive to join our client's team. The role entails working closely with our other Customer Service Agents & Back Office team. The responsibilities are wide-ranging and varied. It is necessary to be able to communicate clearly and effectively with all areas of the business. At the forefront...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Mandarin - Mandarin - CS Travel* Language - Mandarin + English Role: Customer Service Location: Cyberjaya, Malaysia Shift Timing: 24*7...

**Sales & Customer Service Support Executive** **Asia Square Sdn Bhd** Kuala Lumpur RM 2,500 - RM 3,200 **Job Highlights** - High commission rate - Flexible hours - Training is available - Great working environment We are one-stop SMS marketing solutions provider for businesses in Malaysia established in year 2012 with a small team but yet informative...