Receptionist

3 weeks ago


Kota Kinabalu, Malaysia Healthrenew Clinic Full time

**Responsibilities**:

- Greet patients and visitors with warmth and professionalism, creating a positive first impression of the clinic.
- Register new patients and update existing patient information accurately in the system.
- Schedule appointments and manage the appointment calendar efficiently, maximizing patient flow and optimizing clinic revenue.
- Answer phone calls, screen and direct them to the appropriate staff members, and handle patient inquiries regarding clinic services and products.
- Actively promote clinic services and products to patients during in-person interactions and over the phone, highlighting their benefits and addressing any concerns.
- Assist patients with the selection and purchase of clinic services and products, providing guidance and recommendations based on their needs and preferences.
- Process payments for services and products, ensuring accuracy and compliance with clinic policies and procedures.
- Keep abreast of new clinic services, products, and promotions, and effectively communicate them to patients.
- Provide administrative support to clinic staff as needed, including filing and data entry.

**Job Types**: Full-time, Permanent

Pay: From RM1,800.00 per month

**Benefits**:

- Maternity leave
- Meal allowance

Schedule:

- Fixed shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Receptionist: 2 years (required)

**Language**:

- Mandarin (required)
- English (preferred)

Application Deadline: 06/15/2024
Expected Start Date: 06/17/2024


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