Assistant Operations Manager

6 months ago


Shah Alam, Malaysia Giga Maritime Group Full time

1. Oversee and supervise staff under Operations Department, which covers Operations, Surveying and Claims.

2. Plan, organize, execute and monitor collection and delivery of East Malaysia (EM) vehicles by Giga Shipping Sdn Bhd until all vehicles reach the port safely and timely.

3. Monitor collection and delivery of EM vehicles at discharge ports in EM (Kuching / Bintulu / Kota Kinabalu / Labuan).

4. Monitor service quality and performance of vendors in Peninsular and East Malaysia.

5. Monitor implementation and execution of new supply chain system (PROACT) in Peninsular & East Malaysia.

6. Ensure all operation staff and vendors comply with company policies and SOPs.

7. Monitor vessel operations at Port Klang and physically attend to the vessel (whenever required).

8. Supervise and maintain cargo operations related data.

9. Liaise closely with ALD and Forwarding departments to ensure all documentation is in order.

10. To attend meetings at the port or with government authorities as and when required to do so.

11. To inspect and monitor the operations at the car terminal at Westport on a daily basis.

12. Responsible for providing operation reports as required by superior and management.

13. Responsible for providing feedback, comments, analysis, and recommendations for improvement in operations process flow whenever required by superior and management.

14. Monitor marine insurance claims for Peninsular & East Malaysia.

15. Ensure claims are settled in a timely manner.

16. Provide analysis of claim cases to superior and management.

17. Understand the importance of Kaizen and constantly push for safety, quality and satisfactory service level towards customers.

18. Assist superior and management whenever required.

19. Assist with other assignments, tasks or projects assigned from time to time.

**must possess on transport

**mileage is claimable

**Salary**: RM4,500.00 - RM5,000.00 per month

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (required)



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