Business Development Manager

6 months ago

Klang, Malaysia Toll Group Full time

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

PRIMARY DUTIES & RESPONSIBILITIES

1. Build Business development strategy based on company business strategy:

- Understand company's BD target and build up sales business strategy and decide which sales part, sales activities to focus on.
- Expand business scale with customers, seek for new business, new customers in Logistics field to contribute to achieve total budget of revenue

2. Relationship Management:

- Build and maintain strong relationships with customers to ensure customer satisfaction and retention.
- Serve as the primary point of contact for client inquiries and issues.

3. Collaboration and Coordination:

- Work closely with internal teams (operations, customer service, finance) to ensure smooth service delivery to customers

4. Reporting:

- Maintain accurate records of sales activities, customer interactions, and pipeline status.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.

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