Agent Call Center

We are currently looking for job vacancies for the following positions: **Call Center Officer** - Full-time. - Easy job scope. - Training provided. - Age 25 and above. - Good communication skills. - Indoor working environment. - Min. 1- Year experience in call center Please call - **01137855358** to arrange an interview appointment. Office Located at:...

**30 KEKOSONGAN! KEMASUKAN SEGERA!!** - **LOKASI: Petaling Jaya (Seksyen 13)**: - **WAKTU BEKERJA: ISNIN - JUMAAT, 9:30 PG - 7 PTG**: - **GAJI ASAS/BASIC SALARY: SEHINGGA RM 2500 + KOMISYEN SEHINGGA RM 2500 - RM 4000!!** **SKOP KERJA** - Kerja dalam pejabat sahaja (tidak perlu berjumpa pelanggan) - Hanya menghubungi pelanggan institusi kewangan yang...

Manage large amounts of inbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage customers by...

We’re looking for people who are determined to make life better for people around the world. 1. Enquiries Management  Answer calls and handle inquires/requests in a courteous, professional manner with predefined answers/resources ensuring high customer satisfaction. Identify interactions containing adverse events and/or product quality complaints...

**Working hours :9.00 am - 6.30 pm per week.** **What You Should Have?** - Customer service experience - Database management skills - Health in good condition - SPM / STPM/ DIPLOMA - Calls customers with outstanding debts - Contact and track debtors, encouraging timely repayment - Handle customer questions, complaints, and inquiries - Negotiate payment plan...

Overview Qualifications 1-3 years of experience in the same capacity Strong data analytics and creation of reports Experience in automating task/reports that are manual to reduce cycle time and defects. Proficient user of Excel and understanding call center statistics a must. Knowledge in VBA, macros, linked data, pivot chart tools, design tools is an...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Qualifications Requirements: Experience working in or with Canada or Australia region Minimum 5 years of work experience in the related field/industry (Technology, E-Commerce, BPO, Customer Care) Prior experience in managing a customer support operation is preferred Demonstrated experience in implementing cross company business processes...

Summary Lead the Global HR Service Center in regional area assigned and is a key member of the leadership team of Global HR Services (GHRS) organization. Build and execute strategy to bring harmonized fulfillment activities into the Service Center. Primary point contact for business leaders in the area and his/her staff for matters related to Service...

**Responsibilities** - Ensuring adherence to schedules and raising alerts in a timely manner in case of deviations as per laid out guidelines. - Act as a first point of contact for any escalations, outages, system issues or any other production impacting situations. Follow appropriate procedures. - Co-ordinate and collaborate with operations and other...

Overview Qualifications 1-3 years of experience in the same capacity Strong data analytics and creation of reports Experience in automating task/reports that are manual to reduce cycle time and defects. Proficient user of Excel and understanding call center statistics a must. Knowledge in VBA, macros, linked data, pivot chart tools, design tools is an...

**Job Details** - Salary : Min RM 2,000 - RM 3,000 - Fixed Shift Allowance : RM500 - Contract : 1 year (view to extension based on performance) - Must be willing to work on 24-hour-rotation shift. **Responsibility** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication...

**Job Details** - Salary : Min RM 2,000 - RM 3,000 - Fixed Shift Allowance : RM500 - Contract : 1 year (view to extension based on performance) - Must be willing to work on 24-hour-rotation shift. **Responsibility** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication...

Tele Sales Job Description: Conduct outbound / drop off calls to potential MEX from database Preferably applicants with sales/telesales/call centre/customer service experience Present, promote, and sell products/services using solid arguments to prospective customers.. Establish, develop and maintain positive business and customer relationships Achieve and...

ABX Express (M) Sdn Bhd., a member of Kerry Logistics Network, was incorporated in 1984 in Labuan. Our current headquarter is located at Subang Jaya with a regional office at Kota Kinabalu. With 36 years of express experience, ABX Express (M) Sdn Bhd provides courier services to both domestic and international market through our own local network of over 70...

**VACANCIES: 10 positions**: - **INTAKE: February 2024 (Immediate Hiring)**: - **LOCATION: Redberry Contact Center Sdn Bhd, Section 13, Petaling Jaya. (Nearest LRT - Asia Jaya/MRT Phileo Damansara)**: - **WORKING DAYS/HOURS: Monday - Sunday, 5 days/week. |10:00 am - 8:00 pm|** Our client is a renowned brand in Electric Vehicle industry, looking for the...

**VACANCIES: 10 positions**: - **INTAKE: March 2024 (Immediate Hiring)**: - **LOCATION: Redberry Contact Center Sdn Bhd, Section 13, Petaling Jaya. (Nearest LRT - Asia Jaya/MRT Phileo Damansara)**: - **WORKING DAYS/HOURS: Monday - Sunday, 5 days/week (including weekends & public holidays), Rotational shift 24/7** Our client is a renowned brand in...

If you love people, look no further! You will have an exciting opportunity to connect with wide customer base, working in one of the most reputable express company - **KEX Express**! The **Customer Service - Call Center** will be **working in Subang Jaya, USJ 1 **(walking distance from BRT station - South Quay / USJ 1) and is responsible to handle all...

Overview Develop and implement Customer Service inbound and outbound contact strategies. Ensure Call Center applications, routing, hardware and software technologies (i.e., Nice, IEX, Aspect,Verint, Genesys & AVAYA) are running as designed. Maximize effectiveness of technology and manpower through direct involvement in forecasting and...

Job DescriptionWe are looking for an experienced Resource Manager to lead a growing team in KL. The main responsibilities will be interpreting and analyzing contact center performance, monitor shrinkage and schedule adherence, managing daily staffing/scheduling and making recommendations to improve the workforce and meet the specific needs of the...