Customer Support Executive
2 weeks ago
**Responsibilities**
- Execute day-to-day operational tasks outlined by Manager, & follow up on the tasks assigned in timely and accurate manner;
- Ensure the tasks/assignments are work within the company’s SOP, guidelines, Policies and Matrix framework;
- Liaise and work closely with various stakeholders to ensure smooth operational process;
- Respond in a friendly, professional and timely manner to all customer/channels/touch points/branches enquiries
- Provide customers/agents with accurate, relevant and useful information with regards to MTA’s products and services.
**Requirements**:
- Possess at least a Certificate or Diploma in any field;
- Must have at least 1 years of relevant working experiences;
- Fresh graduate encourage to apply;
- Good command in the usage of Microsoft Office software in the likes of Microsoft Words/Excel/Power Point;
- Willing to work on shift basis and on weekends/PH;
- Willing to be based at Jalan Hang Lekiu, KL office.
**Salary**: From RM2,500.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Holidays
- Weekend jobs
Supplemental pay types:
- Overtime pay
-
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