Customer Support Executive
1 week ago
**Responsibilities**:
Work From Home: Customer Support
- Use the moderation tool, to check all incoming private advertisements for fraud and simple edits.
- Using the moderation tool, to check all leads for fraud and duplications, etc.
- Using the moderation tool, check all Commercial advertisements for contact information and mask them.
- Make validation calls to customers when necessary.
- Upsell our products to all customers spoken to.
- Make outbound calls as rostered to attract new customers.
- Respond to VM (Voice mail) messages.
- Action reporting lists if required.
Additional Information:
- Career Level: Junior Executive
- Qualification: Diploma, -Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree
- Years of Experience: 1 year
- Full-time position, Work From Home
- Entry Level position
- Salary range from 2000 - 2500
- On-the-job training provided.
- Fresh graduates are welcome to apply.
Requirement:
- Required to work from the office when needed.
- Speak fluent English, Good writing skills, Friendly, hardworking, honest, Love speaking on the phone
Why Apply?
1. E-commerce industry
2. Team support and training provided
3. Fun and Positive environment and exciting benefits such as birthday leave, groceries, mental health claim
4. Growth Opportunity
5. Medical benefits
6. Company events
7. Team building
8. Annual Party
Benefits
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