Executive Customer Support Specialist

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Golden Destinations by ICE HOLIDAYS Sdn Bhd Full time
Customer Service Role

Golden Destinations by ICE HOLIDAYS Sdn Bhd seeks an experienced Customer Service Executive to deliver top-notch customer service and support. This role involves handling customer inquiries, resolving issues, and maintaining customer satisfaction.

  • Responsibilities include handling incoming customer inquiries, providing accurate product/service information, and troubleshooting issues. The ideal candidate will have a strong educational background and relevant experience in a customer service role.
  • The candidate should possess excellent communication skills in Mandarin, Bahasa Malaysia, and English, both verbally and in writing. Strong problem-solving and conflict resolution abilities are also necessary.
  • This role requires the ability to work in a fast-paced environment, manage multiple tasks effectively, and maintain a high level of customer satisfaction. You will be responsible for processing customer orders, returns, exchanges, and cancellations in a timely manner.

We offer a comprehensive benefits package, including EPF/SOCSO, medical leave, and annual company trips for confirmed employees. Our company provides group PA insurance, yearly bonuses, and twice performance appraisal reviews annually. Additionally, we offer outpatient medical coverage from registered clinics, employee pricing for travel packages, and company uniforms.



  • Kuala Lumpur, Kuala Lumpur, Malaysia BD (Becton, Dickinson and Company) Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX )BD (Becton, Dickinson and Company) Customer Support Specialist in Kuala Lumpur, MalaysiaJob Description SummaryThis position requires 1-5 years technical/customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    Job RequirementsThe Customer Support Specialist should be able to respond to internal and external inquiries, provide assistance on order processing, licensing, and product access. The role also involves maintaining accurate documentation of order fulfillment and entitlement activities.


  • Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time

    About the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at OKX. As a key member of our customer support team, you will be responsible for resolving escalated customer inquiries and complaints in a timely and professional manner.The ideal candidate will have excellent problem-solving skills, strong communication skills, and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Bitunix Full time

    Job Summary:At Bitunix, we are seeking a skilled Customer Support Specialist to join our team. As a key member of our customer support department, you will play a vital role in ensuring the satisfaction of our customers. Your primary objective will be to provide prompt and efficient support to our clients through various communication channels, including...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Qashier Pte Ltd Full time

    About the job Customer Support Specialist (SG)Want to be part of the fastest-growing startup that is at the intersection of Retail, Fintech, and Data?Qashier is looking for a Customer Support Specialist to support our growth This role might be for you if you have knowledge and a keen interest in POS and payment systems, operations, or customer support.In...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full time

    Executive Technical SupportAn opportunity to work with Aqi Intl as a technical support specialist, providing premium customer service to Lenovo users and clients.


  • Kuala Lumpur, Kuala Lumpur, Malaysia TP Full time

    TP is a global digital business services company that aims to streamline business operations for its clients. As a Customer Support Specialist, you will be responsible for providing high-quality assistance to Creators in a gaming and user-generated content (UGC) ecosystem.Key ResponsibilitiesManage Creator inquiries and gather feedback to enhance the overall...


  • Kuala Lumpur, Kuala Lumpur, Malaysia TP Full time

    TP Federal Territory of Kuala Lumpur, MalaysiaJoin or sign in to find your next jobJoin to apply for the Creator Support Specialist - Gaming role at TPWho are we?TP is a global digital business services company. With more than 410,000 inspired and passionate people speaking more than 300 languages across 170 countries, we provide a comprehensive, AI-powered...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Simplus Full time

    Join to apply for the Customer Support Specialist role at Yaoyao Malaysia Info Tech Sdn Bhd4 days ago Be among the first 25 applicantsJob ResponsibilitiesResponsible for the live chat communication (pre-sales & after-sales) of Malaysia customers.Responsible for the maintenance of private messages and comments on the brand's official social media.Respond to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ManpowerGroup Malaysia Full time

    ManpowerGroup Malaysia is looking for a Support Specialist for Corporate Executives to join our team. As a key member of our team, you will be responsible for providing administrative support to our senior leaders, including calendar management, meeting coordination, and correspondence preparation.Key Responsibilities:Provide administrative support to senior...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full time

    Aqi Intl is seeking a dedicated Customer Success Specialist to join our team. As an Executive Technical Support specialist, you will deliver exceptional technical support and customer service to Lenovo users and clients, ensuring their needs are met and exceeded.BenefitsAttractive salary (RM 3,500 - RM 4,000)Performance-related bonus for confirmed...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Space Executive Full time

    Job SummaryWe are seeking a highly experienced Financial Management Specialist to join our finance team. As a Financial Management Specialist, you will be responsible for managing cash flow, optimizing funding strategies, and supporting financial planning within our organization.The key responsibilities of the role include:Cash Flow Forecasting: Regularly...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full time

    A Brief Overview of the Role: As an Executive Customer Service representative at Aqi Intl, you will be responsible for providing exceptional customer service to our members. You will be the first point of contact for our members and will play a crucial role in ensuring that their needs are met.Key Responsibilities:To provide prompt and professional responses...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MindPec Solutions Full time

    As a key member of MindPec Solutions, you will be part of a dynamic team responsible for delivering exceptional customer service to our clients. With excellent communication skills in Mandarin and Indonesian, you will provide 90% voice support in these languages and 10% chat/email support in English.We are seeking a candidate with a strong background in...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Generali Group Full time

    Claims Support Services RoleThe Generali Group is seeking a highly skilled Executive Claims Support Specialist to join our team. As a key member of our claims operations team, you will be responsible for handling incoming emails, attending to first notifications of loss, and providing timely and accurate responses to claims enquiries.Main...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Dr Clear Aligners Group Full time

    Multilingual Customer Support SpecialistJob Description:We are looking for a highly skilled Multilingual Customer Support Specialist to join our team at Dr Clear Aligners Group. As a key member of our customer service team, you will be responsible for delivering exceptional support to our customers across multiple languages.Main Responsibilities:Provide...

  • Support Specialist

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Simplus Full time

    Simplus is seeking a skilled Support Specialist to join our team! As a key member of our customer support department, you will play a vital role in ensuring that our customers receive exceptional support.Your primary responsibilities will include responding to customer inquiries via live chat, resolving issues promptly, and escalating complex problems to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Customer Connect Malaysia Sdn Bhd Full time

    Job DescriptionCustomer Connect Malaysia Sdn Bhd is seeking a highly motivated Inside Sales Representative to join our dynamic team in Kuala Lumpur. As an Inside Sales Specialist – Lead Generator, you will play a crucial role in our outbound sales efforts by qualifying potential leads and driving growth for Google's products and services.Key...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BD (Becton, Dickinson and Company) Full time

    Job DescriptionThis position requires 1-5 years of technical/customer support experience with opportunities for accelerated growth. As a Customer Support Specialist, you will be the first point of contact for clients and the primary level of support.Your responsibilities will include accepting inbound calls from healthcare entities, obtaining necessary...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BASSnet Full time

    BASSnet OverviewWe are a leading provider of innovative solutions for the maritime industry.Our team is dedicated to delivering exceptional customer support and we are seeking a highly skilled Support Lead to join our team.The successful candidate will have experience in customer service and support, particularly in a team lead role or as a level 2...