Assistant Manager, Hotel Operations

1 week ago


Kuala Lumpur, Malaysia citizenM Kuala Lumpur Bukit Bintang Full time

We are currently looking for a dedicated and passionate **Assistant Manager for Hotel Operations** to join our team. You will be the key person to lead daily operations for the affordable luxury revolution to Kuala Lumpur with citizenM hotels, you will assist directly with the Hotel Manager and connect with the global team.

**What is your role?**
- Lead, encourage and inspire the team in order to support the operational brand and culture of citizenM.
- Coach and train the team, develop and nurture talent, provide feedback and conduct monthly evaluations.
- Demonstrate excellent problem analysis skills and decision making.
- Responsible for the shift schedules to ensure adequate cover at all times.
- Responsible for own personal planning and work organization.

**What are we looking for?**
- Possess operational supervisory/management experience in relevant discipline, i.e. food & beverage / front office / customer service.
- Require a minimum (5) years working experience in service industries, with two (2) years managerial / supervisory experiences.
- Are able to communicate in English, both in verbal and written.
- Have good interpersonal skills, strong analytical and decision making skills.
- Are computer literate and familiar with Microsoft Office; Proficient with the hotel systems will be an advantage.

**What do we provide to you?**
- You will be remunerated with **Basic Salary** based on experience with an additional monthly performance allowance.
- You will be working 5 days week with rotating working hours.
- Your medical claims are on us
- You will be entitled a yearly 5 free mystery nights’ stay in any citizenM hotels

**Job Types**: Full-time, Permanent

**Salary**: From RM5,000.00 per month

**Benefits**:

- Additional leave
- Flexible schedule
- Health insurance
- Maternity leave
- Meal allowance
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:

- Rotational shift
Supplemental Pay:

- Performance bonus
- Yearly bonus



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