Customer Focus Executive

**JOB PURPOSE**: Big Bad Wolf Books is looking for a qualified Customer Support Executive as a representative to offer excellent customer service and after-sales support. - An outstanding Customer Service Executive should possess a proven track record of successful customer service and management skills. - The performance of the Customer Service Executive...

**A. JOB SUMMARY** The Customer Service Executive will be handling customer booking processes with space approval from Principle, Good knowledge in handling shipping documentation such a booking arrangement, Bill of Loading, receipts, certificates and etc **B. DUTIES AND RESPONSIBILITIES** - Process new and revised booking confirmations to customer -...

_**Key Responsibilities**:_ - Manage the overall daily outlet operation and administration and ensure the implementation adhere to Company’s policies. - Work closely with respective division for achieving sales target and outlet profitability. - Ensure the outlet consistently deliver the highest level of customer service & brand experience to all...

**Position : Customer Experience - Community Outreach Specialis** **( GLC COMPANY)** **Location :Plaza Masalam, No.2, Jalan Tengku Ampuan Zabedah E 9/E, Seksyen 9, 40551 Shah Alam, Selangor** **Working Days**: 5 days per week ( Monday - Friday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until...

**Responsibilities**: - Efficiently manage and resolve customer inquiries and complaints, while providing timely follow-up; - Understand customer needs and funnel valuable feedback to management; - Actively identify and implement strategies to boost team productivity and service quality. **Job Requirements**: - Diploma or above in any field; - Relevant CS...

**JOB RESPONSIBILITIES**: 1. To perform administrative and clerical function 2. Manage customer service experience by creating a supportive customer satisfaction work environment e.g. welcome, greet and direct customers, offer refreshment 3. Prepare and provide Customer Service Analysis report: - a) Customer Focus Compliance Analysis b) 72Hours...

Responsible for negotiating customer options and retaining current subscribers from disconnecting their services. - Taking ownership of customers' concerns while ensuring prompt and proper follow-ups. - Confidently educating customers on competitive pricing and assisting the customer in comparing competitive services. - Strong attention to detail, and a...

**Principal Responsibilities**: - Deliver products to customers or between plants as per assigned plan with high performance and safety standards. - Provide delivery documents and certificates to customers for signing and return them to the warehouse. - Assist in ensuring proper and timely maintenance of vehicles, running gear, tankers, and equipment. -...

**Responsibilities**: - Establish and nurture strategic relationships with customers to understand their needs and expectations. - Provide support for day-to-day operations and shipments, ensuring customer satisfaction. - Collaborate and coordinate with cross-functional teams to achieve delivery commitments and meet customers' scorecards, On Time Delivery...

**Basic Function** Responsible for providing external customer support and internal support functions relative to sales, with an emphasis on both export & domestic market segments. **Responsibilities** **Segment Management** - Has functional responsibility for all segments under Omya entities in Malaysia. - Recommend potential segment improvements to...

**A. JOB SUMMARY** - To assist & ensure all logistic operation run smoothly. **B. DUTIES AND RESPONSIBILITIES** - To serves as liaison between customer and various department especially operation - To do telemarketing to maintain orders/requests from the customer - To maintain and update customer records - To prepare quotations and agreements for new...

**Position Title: Sales Executive** **Company Overview**: The Raw International Sdn. Bhd. (previously known as Dibsy Global Sdn. Bhd.) Managing the beauty brand The Raw. - a brand backed by pharmaceutical science. We focus on safety, quality and efficacy using the active-concentrated concept. Now available in Guardian, Aeon Wellness and major e-commerce...

1) Leadership - Effective leadership is crucial for e-commerce executives to guide their teams, set goals, and drive performance. Lead by example, motivate team members, and foster a positive work environment. 2) Communication: Clear and concise communication is essential for e-commerce executives to convey strategies, instructions, and feedback to their...

**Responsibilities**: - Analyze and optimize transport planning process, from route planning, maximizing loadibility per trip and efficient truck type selection - Transport operations execution and documentation completeness - Daily Planning for truck scheduling, truck deployment and truck optimization for both owned and outsourced - Daily Progress on...

**CUSTOMER CARE EXECUTIVE**: Our team in **Shah Alam** currently has an opening for a **Customer Care Executive** **YOUR ROLE & RESPONSIBILITIES**: **Job Overview**: As a Customer Care support in operation team, you will play a vital role in ensuring smooth and efficient delivery processes for customers. This position involves monitoring deliveries,...

**Responsibility** - 3. Responsible to coordinate with freight forwarders on loading arrangement which include sourcing for competitive freight solution to move the cargoes on time. - 5. To liaise and response to customers on any enquiries pertaining to stock availability. - 6. Ensure accuracy in shipping documentation & on time shipment is priority and...

**Salary**:RM2,000-RM2,500 + RM250 ( Montly cover spouse & children ) + ( Medical card up to RM150,000 ) **Working Days**:Monday - Friday ( 9:00 AM - 6.00 PM ) **Location**: 4, Jalan Pegaga FU12/F, Taman Desa Alam, 40170 Shah Alam, Selangor. - Leadership - Effective leadership is crucial for e-commerce executives to guide their teams, set goals, and drive...

Position: E-Commerce Executive **Salary**: RM2,000-RM2,500 + RM250 ( Montly cover spouse & children ) + ( Medical card up to RM150,000 ) Working Days: Monday - Friday ( 9:00 AM - 6.00 PM ) Location: 4, Jalan Pegaga FU12/F, Taman Desa Alam, 40170 Shah Alam, Selangor. **Job Description**: 1) Leadership - Effective leadership is crucial for e-commerce...

Position: E-Commerce Executive **Salary**: RM2,000-RM2,500 + RM250 ( Montly cover spouse & children ) + ( Medical card up to RM150,000 ) Working Days: Monday - Friday ( 9:00 AM - 6.00 PM ) Location: 4, Jalan Pegaga FU12/F, Taman Desa Alam, 40170 Shah Alam, Selangor. **Job Description**: 1) Leadership - Effective leadership is crucial for e-commerce...

Handling clients, regular follow-ups of the clients. - Maintaining healthy relations with the clients. - Have to attend and handle client meeting. - Evaluate our client's customer needs and propose potential solutions. - Managing client along with reporting director / manager including receiving work orders - Provide comprehensive administrative support to...