Sales Development Representative

6 days ago

Petaling Jaya, Malaysia IBM Full time

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

What is your mission?
Your mission as a Sales Development Representative is to progress assigned marketing Client Interests (CIs) (e.g., contact modules, trials, "hand raising" moments, events, etc.), and convert them into Sales Qualified Leads (SQLs). These “new opportunities" are passed to the business partner (called the Ecosystem) or IBM sales teams. You will focus on inbound client activity, achieving industry standard service levels driving greater lead quality and new client acquisition.

**What are you accountable for?**

**Lead qualification and Management**
- Focuses on progressing marketing Client Interests (CIs) assigned to SDR. CIs include both hand raising moments such as Contact Us and Appointments and non-hand raising moments such as trial, demo, and events.
- Research prospects to identify decision makers and influencers, understand customer feedback, and tailors campaign materials to generate interest in IBM offerings and engages with them through a variety of mediums.

**Sales Execution**
- Identifies new opportunities and creates new pipeline from Client Interests (CIs) assigned to SDR to Sales Qualify Leads (SQLs) and passes SQLs to the corresponding owner group via Sales Acceptance Lead (SAL) process.
- Meet virtually with potential buyers involving the right technical audience to assess.
- Follows direction of the Technology Unit and understands priorities.
- Familiar with the end-to-end sales process.

**Managing for Growth**
- Maintains up-to-date offering /campaign knowledge.
- Articulates the value proposition for select offerings and how they compare to competitors’ offerings.
- Understands use cases across offering portfolios; has deeper knowledge of select offerings.
- Contributes to marketing campaign strategies by providing ‘voice of the client’ feedback via Feedback Loop to assist in campaign design.
- Identifies opportunities to engage IBM channel partners to best position IBM offerings with prospects.

Required Technical and Professional Expertise
- Prospecting Skills (Hunter Skills) to identify new opportunities, develop and nurture leads originating from online client interactions.
- Digital Research to understand buyer personas, influencing factors affecting industries/clients and analyzing social media interactions, and competitive insights.
- Digital communications to leverage the convergence of technology and messaging to reach to clients and prospects.
- Agility / Adaptability to work as part of a cross functional team and able to adapt to constantly changing markets/client needs.

Preferred Technical and Professional Expertise
- Familiarity with IBM's Products and Services: Prior experience working with any of IBM's products and services (training covering IBM's portfolio will be provided).

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our I

  • Sales Representative/ Executive

    1 week ago

    Petaling Jaya, Malaysia ACSON MALAYSIA SALES & SERVICE SDN. BHD. Full time

    We are looking for a self-motivated and ambitious sales representative to market our products. **Responsibilities**: **What will you need to do** - Aggressively market ACSON’s brand products to the identified group of business partners - Work closely with business partners to gain their trust and confidence to use ACSON’s products in all their HVAC...

  • Sales Development Representative

    3 days ago

    Petaling Jaya, Selangor, Malaysia Teleperformance Full time

    About the RoleWe are looking for a talented Sales Development Representative to join our team at Teleperformance. In this role, you will be responsible for connecting with customers remotely to drive sales by identifying their needs, presenting solutions, and closing deals.This is an exciting opportunity for individuals who enjoy working in a fast-paced...

  • Sales Development Representative

    5 days ago

    Petaling Jaya, Selangor, Malaysia Teleperformance Full time

    OverviewAn Inside Sales Representative connects with customers remotely to drive sales by identifying their needs, presenting solutions, and closing deals. This role requires excellent communication and problem-solving skills, focusing on building relationships and achieving targets in a fast-paced, tech-driven environment.This is an opportunity for...

  • Sales Representative

    3 weeks ago

    Petaling Jaya, Malaysia Zinzino Malaysia Sdn Bhd Full time

    **Job Scope**: We are looking for a Sales Representative to join our Global Independent Zinzino Partner. As a Sales Representative, you will be responsible for identifying potential customers, generating new business opportunities, and managing leads through the sales pipeline. You will work closely with the Global Independent Zinzino Partner to ensure that...

  • Sales Representative

    1 day ago

    Petaling Jaya, Selangor, Malaysia Sahabat Tenaga Sdn Bhd Full time

    We are a green energy consultant company, targeting on residential as well as commercial and industrial solutions.Role DescriptionThis is a full-time hybrid role for a Sales Representative, located in Petaling Jaya with some work-from-home flexibility. The Sales Representative will be responsible for identifying and targeting potential clients, building and...

  • Sales Representative

    1 day ago

    Petaling Jaya, Selangor, Malaysia K Cube Solutions Full time

    We are seeking a skilled Sales Representative to represent our company at events and face-to-face sales opportunities.This role involves engaging with potential customers, educating them about our products/services, and driving sales while providing an exceptional brand experience.Key Responsibilities:Represent the brand professionally at events, retail...

  • Sales Representative

    7 days ago

    Petaling Jaya, Malaysia HMT Trade & Resources (M) Sdn Bhd Full time

    **Job Title**:Sales Representative **Location**:No. 15, Jalan 51/203A, Kawasan Perindustrian Tiong Nam, Sek 51, 46050 Petaling Jaya, Selangor **Company Overview**: - HMT Industries Sdn Bhd_ is a dynamic company committed to innovation and growth. We specialize in food packaging, lunch box, and paper printing products. Our manufacturing plant is situated...

  • Sales Representative Internship

    7 days ago

    Petaling Jaya, Malaysia Sutra Advertising Group Full time

    Join our dynamic team and embark on an exciting sales journey with our Sales Representative Internship Placement Program! Are you a talented, ambitious, and passionate individual eager to kick-start your career in sales? Look no further, as this is the opportunity you've been waiting for! Position: Sales Representative Internship Location: Petaling...

  • English Inside Sales Development Representative

    1 week ago

    Petaling Jaya, Malaysia Salescode Full time

    Job-ID: 14675 - Country Malaysia / Petaling Jaya- Contract Full-time- Level Professionals**English Inside Sales Development Representative**: - Looking for a talented Sales Development Representative to join our unique project **Your Skillset**: - Native level in English and Malaysian - 2 years of experience in selling or Demand Generation in software or...

  • Sales Representative

    5 days ago

    Petaling Jaya, Malaysia C&L Marketing Group Full time

    Sales Representative **Responsibilities**: - Delivering presentations and demonstrations to customers. - Understanding and promoting company programs. - Be knowledgeable about the product. **Requirements**: - SPM or similar. - Diploma, Bachelor's degree or similar in related fields or others - No experience required **Job Types**: Full-time,...

  • Sales Representative

    3 weeks ago

    Petaling Jaya, Malaysia Zealous Marketing Group ( NX DIMENSION) Full time

    Are you a **_go-getter_**? Do you thrive in a _**fast-paced environment**_? Are you looking for an opportunity to _**work with the best of the best**_? If so, we'd like to talk to you about our open sales representative position. As a sales representative, your main responsibility will be face-to-face marketing. This means that you'll travel all over the...

  • Tech Sales Representative

    2 days ago

    Petaling Jaya, Selangor, Malaysia Avature Full time

    We're seeking a highly motivated and results-driven Tech Sales Representative to join our team. As a Tech Sales Representative, you'll be responsible for developing and executing sales strategies that drive revenue growth and expand our client base. You'll work closely with our clients to understand their business goals and objectives, and develop customized...

  • Executive Sales Representative

    7 days ago

    Petaling Jaya, Selangor, Malaysia Daikin Malaysia Sales & Service Sdn Bhd Full time

    About Our TeamWe're a dynamic team at Daikin Malaysia Sales & Service Sdn Bhd, passionate about delivering exceptional results in the Retail and Industrial Machinery Manufacturing sectors. As a Sales Engineer, you'll play a critical role in driving business growth and achieving our goals.You'll be responsible for communicating product specifications and...

  • Sales and Brand Representative

    2 days ago

    Petaling Jaya, Selangor, Malaysia K Cube Solutions Full time

    K Cube Solutions seeks a highly motivated and charismatic Brand Ambassador to represent our company at face-to-face sales and promotional events. As a key member of our team, you will engage with potential customers, educate them about our products/services, and drive sales while providing an exceptional brand experience.About the Role:We are looking for...

  • Business Development Representative

    5 days ago

    Petaling Jaya, Selangor, Malaysia Teleperformance Full time

    The RoleWe are looking for a talented Inbound Sales Representative to join our dynamic team. The ideal candidate will have excellent communication and interpersonal skills, with a proven track record of success in sales and customer service.Main ResponsibilitiesInitial Contact: Make initial contact with potential clients through phone calls, ensuring a...

  • Business Development Representative

    5 days ago

    Petaling Jaya, Selangor, Malaysia Teleperformance Full time

    OverviewThe Inbound Sales Representative plays a crucial role in delivering exceptional customer experiences at Teleperformance. As a representative, you will be responsible for interacting with customers via various communication channels, including email and chat.ResponsibilitiesDemonstrate extraordinary interpersonal skills and the ability to thrive,...

  • Business Development Representative

    7 days ago

    Petaling Jaya, Selangor, Malaysia SPEED (SPEED2U) Full time

    SPEED (SPEED2U) is seeking a Business Development Representative to join our team. As a key member of our sales team, you will be responsible for identifying new business opportunities, building relationships with clients, and driving sales growth.Job DescriptionIn this role, you will be responsible for developing and executing sales strategies, managing...

  • Bilingual Outbound Sales Representative

    7 days ago

    Petaling Jaya, Selangor, Malaysia BOA Group Malaysia Full time

    We are looking for a Bilingual Outbound Sales Representative who is able to communicate clearly and confidently in Chinese and English. As a sales representative, you will be responsible for making outbound calls to potential clients to schedule appointments and providing professional manner and follow-up with potential customers.You will have the...

  • Business Development Representative

    1 week ago

    Petaling Jaya, Malaysia HART Health Full time

    For over 48 years, HART Health has been a leading manufacturer and distributor of industrial first aid products and immediate care medical supplies. HART Health is seeking a Business Development Representative with 5-7 years B2B sales experience with a proven track record in a high activity driven sales model. The Business Development Representative will...

  • Business Development Representative

    4 days ago

    Petaling Jaya, Selangor, Malaysia Teleperformance Full time

    Role OverviewThis is an exciting opportunity to join our team as an Inbound Sales Representative! You'll play a vital role in delivering exceptional customer experiences and driving business growth through strategic sales initiatives.ResponsibilitiesManage incoming calls and respond to customer inquiries in a timely and professional manner.Develop and...