Duty Manager

2 weeks ago

Kota Kinabalu, Malaysia Marriott International, Inc Full time

**Job Number** 24091427

**Job Category** Rooms & Guest Services Operations

**Location** Kota Kinabalu Marriott Hotel, Lot G-23A, Kota Kinabalu, Sabah, Malaysia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Duty Manager

    2 months ago

    Kota Kinabalu, Malaysia Hilton Full time

    Duty Manager A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. **What will I be doing?** A Duty Manager, you will works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and...

  • Duty Manager

    1 week ago

    Kota Kinabalu, Malaysia Hyatt Regency Kinabalu Full time

    Summary At Hyatt, we believe in the power of belonging. We turn trips into journeys, encounters into experiences and jobs into careers. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. Join us: - **DUTY MANAGER** In this role, you will be assisting the Assistant Front Office Manager in...

  • Duty Manager

    2 weeks ago

    Kota Kinabalu, Sabah, Malaysia Shangri-La Hotels Full time

    Be part of our Shangri-La family at Shangri-La Rasa Ria, Kota KinabaluAt Shangri-La Rasa Ria, Kota Kinabalu, we prioritize employee growth, offering learning and advancement opportunities. We provide competitive benefits and foster internal promotion, ensuring career progression within our organization. Our people are our greatest asset; we value them like...

  • Duty Manager

    2 weeks ago

    Kota Kinabalu, Malaysia Shangri-La Hotels Full time

    Be part of our Shangri-La family at Shangri-La Rasa Ria, Kota Kinabalu! At Shangri-La Rasa Ria, Kota Kinabalu, we prioritize employee growth, offering learning and advancement opportunities. We provide competitive benefits and foster internal promotion, ensuring career progression within our organization. Our people are our greatest asset; we value them...

  • Front Office

    3 weeks ago

    Kota Kinabalu, Malaysia Shangri-La Hotels Full time

    Be part of our Shangri-La family! To be the best-loved hospitality group, pioneering new horizons and setting new benchmarks. Shangri-La Tanjung Aru, Kota Kinablau is located just 10 minutes away from the city of Kota Kinabalu, Sabah, Malaysia. It’s a luxurious, tranquil retreat that provides the setting for an amazing tropical gateway. The 498 rooms...

  • Aerobridge Operator

    1 week ago

    Kota Kinabalu, Malaysia Malaysia Airports Holdings Full time

    **Date**:4 Apr 2024 **Location**: Kota Kinabalu, 12, MY, 88740 **Company**:Malaysia Airports Holdings Berhad **GENERAL ** - To assist the Airport Manager and ensures that all airport activities are conducted in compliances with established policies; rules and procedures. **ESSENTIAL POSITION FUNCTION** - To assume full administrative and operational...

  • Assistant Manager, Private Client

    3 weeks ago

    Kota Kinabalu, Malaysia Hexa Business Full time

    **Duties and responsibilities**: - Respond to all client enquiries and instructions and provide resolution to issues and requests - Handle team's non-exhaustive administrative duties including scheduling of appointments, correspondences, making travel arrangements, producing presentation materials, etc. - Assisting in KYC checks and account openings during...

  • Account Manager

    2 weeks ago

    Kota Kinabalu, Sabah, Malaysia INCORPORATED CONSORTIUM SDN. Full time

    Supervisory Responsibilities: Manages the accounting staff who are responsible for financial reporting, billing, collections, payroll, and budget preparation. Recruits and hires accounting and financial staff and conducts performance evaluations. Coordinates training programs for new staff and identifies training needs for current...

  • Duty Manager Tune Hotel 1borneo Kota Kinabalu Sabah

    2 weeks ago

    Kota Kinabalu, Sabah, Malaysia Ormond Group Sdn Bhd Full time

    Medical Coverage & Benefit Klinik Panel (Unlimited) staff. Hospital Panel : Staff, Pasangan dan anak 5 orang. Rawatan klinik Gigi : RM 1000 Free Stay dekat hotel untuk Bercuti. Quarterly BonusJob Types: Full-time, PermanentSalary: RM1, RM2,300.00 per monthBenefits: Dental insurance Health insuranceSchedule: Rotational shift

  • Duty Manager Tune Hotel 1borneo Kota Kinabalu Sabah

    1 week ago

    Kota Kinabalu, Malaysia Ormond Group Sdn Bhd Full time

    **Medical Coverage & Benefit** - Klinik Panel (Unlimited) staff. - Hospital Panel : Staff, Pasangan dan anak 5 orang. - Rawatan klinik Gigi : RM 1000 - Free Stay dekat hotel untuk Bercuti. - Quarterly Bonus **Job Types**: Full-time, Permanent **Salary**: RM1,800.00 - RM2,300.00 per month **Benefits**: - Dental insurance - Health insurance Schedule: -...

  • Human Resources Manager

    2 weeks ago

    Kota Kinabalu, Malaysia Yuanming Construction Properties Sdn Bhd Full time

    The Human Resource Manager is a strategic partner responsible for overseeing all aspects of human resources within the hotel. This includes talent acquisition, employee relations, training and development, compliance, and fostering a positive and inclusive work culture. Duties & Responsibilities; **1.** **Human Resources Quality Services** - Ensure that the...

  • Front Office Manager

    5 days ago

    Kota Kinabalu, Malaysia ECHO RESORT Full time

    Full Job Description Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES: - Trains,...

  • Assistant Operation Manager

    3 weeks ago

    Kota Kinabalu, Malaysia ARARAT SPORTS & SOUVENIRS SDN BHD Full time

    To assist the manager in organizing, planning, and implementing strategy within amongst all outlets. - To assist the manager in keeping up on maintenance of all outlets. - Liaison between all management authorities on upkeep and operations of all outlets - Prepare and review a solutions to keep a healthy level of stock. - Possess high level of commitment and...

  • Finance Manager

    3 weeks ago

    Kota Kinabalu, Malaysia Citadines Waterfront Kota Kinabalu Full time

    Plans and directs accounting activities within the Finance department by performing the following duties, personally or through subordinate supervisors. **Responsibilities** - Assists in the development and implementation of goals, policies, priorities, and procedures relating to financial management, budget, accounting. - Supervises and participates in the...

  • Assistant Account Manager

    2 months ago

    Kota Kinabalu, Malaysia INCORPORATED CONSORTIUM SDN.BHD. Full time

    Supervisory Responsibilities: Manages the accounting staff who are responsible for financial reporting, billing, collections, payroll, and budget preparation. Recruits and hires accounting and financial staff and conducts performance evaluations. Coordinates training programs for new staff and identifies training needs for current staff....

  • Guest Experience Manager

    2 weeks ago

    Kota Kinabalu, Malaysia Shangri-La Hotels Full time

    Be part of our Shangri-La family at Shangri-La Rasa Ria, Kota Kinabalu! At Shangri-La Rasa Ria, Kota Kinabalu, we prioritize employee growth, offering learning and advancement opportunities. We provide competitive benefits and foster internal promotion, ensuring career progression within our organization. Our people are our greatest asset; we value them...

  • Service Manager

    2 weeks ago

    Kota Kinabalu, Sabah, Malaysia Sebangga Auto Sdn Bhd Full time

    SERVICE MANAGER (AUTOMOTIVE) Possess indepth knowledge of all aftersales processes, including workshop operations, parts sales, warranty services, and general service activities. Responsible for overall management of service operations and administration in accordance with policies and procedures set out by the company and the relevant authorities. Analyze...

  • Banquet Manager

    4 weeks ago

    Kota Kinabalu, Malaysia Hilton Full time

    Banquet Manager With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts,...

  • Legal Manager

    1 week ago

    Kota Kinabalu, Malaysia The W Clay Industries Sdn Bhd Full time

    Responsibilities: Responsible for the overall duties / responsibilities of the Conveyancing / legal department. To draft and vet agreements affecting the Group / contracts involving the Group, including but not limited to, memorandums of understanding, memorandums of agreement and other related legal documentation. Provide advice to Management on related...

  • Banquet Manager

    4 weeks ago

    Kota Kinabalu, Malaysia Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...