Customer Service Projects Manager

**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...

Project management and managed services contract scope & delivery management - Work with prospects / customers and solution design / solution architect / pre-sales team to ensure project (from herein “project” refers to one-time implementation projects and also managed services contract scope and delivery) scope of work meeting prospects' / customers'...

Job Description:As a Senior Electrical Engineer at Jl Electrical Service Contractor Corp, you will play a key role in handling various projects related to electrical building services, telecommunications, and infrastructure. Your primary responsibilities will include managing small to medium-sized projects, leading teams of engineers and staff, and...

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...

To assist the Project Management to co-ordinate and ensure that the implementation for assigned projects are successfully implemented by the appointed vendors.RESPONSIBILITIES:Assist the Project Management to co-ordinate with other departments to secure resources needed for projects which are under his direct supervision.Understand customer needs in order to...

**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...

Job Descriptions: - Mainly in answering calls from customers - Handle inquiries and complaints from customers - Key in and update existing data - Manage and organize records and files - Prepare relevant reports as needed - Provide general data entry support across many teams on an ad-hoc basic Job Requirements: **Job Types**: Full-time,...

We are looking for a Project Administrator to provides general administrative support to all the projects and system support, under the direction that given. She or he to assist project & service delivery team by providing a framework for project and service delivery team to operate within. The framework typically includes processes, standards, education,...

A professional at this position level must have the following responsibilities: '¢ Define the project plan and schedule and coordinate with vendor to reach common agreement on timeline, milestones, deliverables and deadlines '¢ Adhere to the Project Management Office (PMO) requirements of the enterprise PMO including creation of weekly/monthly status with...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Job Description**: **JOB PURPOSE** - More than 6 in 10 Southeast Asians are unbanked or underbanked today. Grab Financial Group (GFG) aims to change that by empowering everyone with simple, transparent, and flexible financial products (GrabPay, GrabFinance, GrabInsure, GrabInvest). We promote ease to our Consumers as well as our Driver and Merchant...

**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...

**Roles & responsibilities**: **Manage project execution and delivery, projects include**: - Tech Core Digital Workplace, Connectivity, HW/SW products - EoL of Core Tech products - Other Tech products, such as Clouds, Security etc. - Retail, Warehouse, LO and Workplaces - Run projects in line with the product domain priorities and governance. - Utilizes the...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Daikin Malaysia Sales & Service Sdn BhdSenior Executive Human Resources at Daikin Malaysia Sales & ServiceKey Roles:To communicate product specification and pricing to the customer.To liaise with Project Dealer on the progress of the tendering.To liaise with...

**Responsibilities**: - To attend all customers and inbound calls. - Collect payment from customers. - Attend customers' issues, problems or cases. - General administrative clerical works such as filing, data entry and operation division administrative duties. - Undertakes other ad-hoc tasks as assigned by superior / management when necessary. - In-charge...

What you will do: Supervises the execution of the most basic projects (Security, BMS, ELV etc.), serves as primary on-site project leader, following standardized project management procedures, uses standard tracking tools to report project progress, evaluates project costs and progress against budget and plan. How you will do it: - Establish and maintain...

**Responsibilities**: - JOB RESPONSIBILITY - NO Marketing or Sales involved - Fast-paced environment processing customer request - Identify and handle customer enquiries till completion, ensuring highest accuracy and customer satisfaction. - Possess strong ownership and responsibility to complete assigned tasks within the timeline. - To be a good...

About the RoleWe are seeking a skilled Contract Manager to join our team in Kuala Lumpur, Malaysia. As a Contract Manager, you will be responsible for negotiating contracts with customers and subcontractors, reducing contractual risk, and ensuring project profitability.You will work closely with our project management team to develop strategies for claims...

Customer Service Assistant (Mandarin Speaker)2 days ago Be among the first 25 applicants- Professionally respond to customer inquiries via text and phone calls.- Provide comprehensive product information and address any concerns or issues raised by customers.Showroom Appointment Management (Trello):- Efficiently organize and assign customers with booked...

**Job Summary** Responsible for overseeing shipment inquiries, processing bookings, ensuring routing compliance and coordinates with internal divisions for cargo projection. This role requires a well-rounded skill set, combining logistics expertise with strong customer service and communication abilities to ensure the efficient and effective management of...