IT Service Desk Analysts

4 months ago


Bukit Jalil, Malaysia AG Staffing Malaysia Full time

**Expectations from the Role**
- Should possess good communication skills.
- Should have knowledge on basic desktop issues, printer installations, AD, Exchange, Office365, Hardware issues, Wireless issues.

**Desired Competencies (Technical/Behavioral Competency)**

**Must-Have**
- Strong English & Mandarin Communication and inter-personal skills.
- Should have good experience in troubleshooting hardware issues for both desktops and laptops.
- Should have knowledge on basic desktop issues, printer installations, AD, Exchange, Hardware issues etc.
- Should have experience in Active Directory, Office365 and Desktop troubleshooting.
- Hands on experience on OS troubleshooting skills

**Good-to-Have**
- Hands on experience on VMware and VDI troubleshooting.
- Good knowledge of ITIL Life Cycle phases - Mandatory
- Flexible to work.

**Job Types**: Full-time, Permanent

**Salary**: RM6,500.00 - RM7,000.00 per month

Schedule:

- Monday to Friday


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