Executive, Customer Due Diligence, Business Support

4 weeks ago

Petaling Jaya, Malaysia MBSB Full time

Job Responsibilities
- Provision of applicable support functions and advisory services to Business Departments within the Banking Services Group on the day-to-day operational matters to achieve optimum productivity level without disruption and/or breaches of prevailing external and internal regulatory/statutory requirements, applicable laws, guidelines, policies and procedures.

**Core Responsibilities**
- Perform Data Extraction & Validation on a Centralized Basis for Corporate Banking Division (i.e. Wholesale & Trade Business/Region Trade) and Commercial Banking Division (i.e. Commercial Business & Equipment Financing) in relation to:

- CCRIS
- RAMCI / EXPERIAN
- FIS
- Watchlist
- Politically Exposed Person (PEP)
- Connected Party (CP)
- Public Domain
- Credit Bureau Malaysia (CBM)

**Customer Due Diligence (CDD)**
- To conduct data extractions and verifications of CDD reports (Connected Party, Public
- Domain and Watchlist/AMLCFT) from the relevant sources/systems for requesters within
- Corporate Banking Division and Commercial Banking Division.
- To notify Compliance Division, if necessary, on “HIT” cases as prompted by the AMLCFT
- System.
- To notify People & Culture Division, if necessary, on “HIT” Connected Party cases involving
- the Bank’s staff.
- To notify Secretarial Division, if necessary, on “HIT” Connected Party cases involving the
- Bank’s directors.
- To liaise with Relationship Managers for any incomplete documents or information required
- for CDD checking.
- To meet the three (3) working days turn-around-time (TAT)

**Experian, CBM & CCRIS Reports**
- To conduct EXPERIAN Report (Full and Lite) for requesters within the Corporate Banking Division and Commercial Banking Division.
- To assist in the collation of relevant data / collection of documents needed from Relationship Managers to extract the Experian Report.
- To liaise with the Relationship Managers in securing pending documents required for the extraction of the EXPERIAN Report.
- To assist in the provision of relevant information to CCRIS Unit-RCMD based on available supporting documents (e.g. CCRIS Request Form (BNM) Existing Customer, Corporate Checking Request Form, etc).

**FIS Report**
- To conduct extractions of FIS Report for Equipment Financing Team.
- To ensure customer’s consent form is provided by Relationship Managers before actual extractions of FIS Report.

**Other Responsibilities**
- Responsible for the accuracy of data/information/documents extracted and submitted for RMs’ usage within the stipulated turnaround time.
- Ensuring CDD activities performed are in compliance to existing policies and procedures.
- Liaising with other stakeholders on pending CDD data/information/documents.
- Providing relief duties for other team members whenever necessary.
- Providing administration duties for the department.
- Any other duties as may be assigned by the Section Head-Customer Due Diligence / Head of Business Support Department from time to time

Job Requirements
- Bachelor’s degree in business, finance, computer science, or a related field or minimum Diploma.
- Minimum of two (2) year experience in related banking/financial services environment

  • Internship - Financial Due Diligence

    2 weeks ago

    Petaling Jaya, Malaysia KPMG Malaysia Full time

    Internship - Financial Due Diligence **Description**: KPMG, a place where bold, new ideas are welcome and dedication is rewarded, is made up of outstanding people with a broad range of interests, talents and motivations. We invite you to join our team in Petaling Jaya (HQ) and to experience the KPMG difference as we continue to be The Clear Choice to our...

  • Business Operations Assistant

    5 days ago

    Subang Jaya City Council, Malaysia PA Corporate Support Sdn. Bhd. Full time

    Job DescriptionPA Corporate Support Sdn. Bhd. is seeking an experienced Financial Services Coordinator to join our team.Key ResponsibilitiesAssist in the preparation of full set accounts, ensuring accuracy and timeliness.Perform data entry of financial transactions into accounting software, maintaining high levels of precision and attention to...

  • Accounting and Compliance Officer

    5 days ago

    Subang Jaya City Council, Malaysia PA Corporate Support Sdn. Bhd. Full time

    Job OverviewPA Corporate Support Sdn. Bhd. is seeking an experienced Accounting and Compliance Officer to join our team.Key ResponsibilitiesAssist in the preparation of full set accounts, ensuring accuracy and timeliness.Perform data entry of financial transactions into accounting software, maintaining high levels of precision and attention to...

  • Financial Services Coordinator

    5 days ago

    Subang Jaya City Council, Malaysia PA Corporate Support Sdn. Bhd. Full time

    Company InformationPA Corporate Support Sdn. Bhd. is a reputable organization dedicated to providing top-notch services.Job RequirementsBachelor's degree in accounting, finance, business administration, or a related field.Prior experience in customer due diligence, anti-money laundering (AML), or compliance is preferred.Excellent communication and...

  • Customer Support Executive

    3 weeks ago

    Petaling Jaya, Malaysia FUJIFILM Business Innovation Malaysia SDN BHD Full time

    Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. - Ensure KPI targets (e.g: service levels, customer...

  • Risk Management Associate

    5 days ago

    Subang Jaya City Council, Malaysia PA Corporate Support Sdn. Bhd. Full time

    OverviewPA Corporate Support Sdn. Bhd. is seeking a Risk Management Associate to join our team.Key ResponsibilitiesAssist in the preparation of full set accounts, ensuring accuracy and timeliness.Perform data entry of financial transactions into accounting software, maintaining high levels of precision and attention to detail.Administrative and Compliance...

  • Customer Support Executive

    4 weeks ago

    Petaling Jaya, Malaysia FUJIFILM Business Innovation Malaysia SDN BHD Full time

    **Job Descriptions**: - Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - To perform any other job assignments/ duties as may be required from time to time - Shift rotation as when required to ensure full...

  • Admin Executive

    3 weeks ago

    Petaling Jaya, Malaysia Konica Minolta Business Solutions Full time

    At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools. Job Responsibility: - Respond promptly to customer inquiries -...

  • Customer Support Executive

    3 weeks ago

    Petaling Jaya, Malaysia FUJIFILM Business Innovation Malaysia Sdn. Bhd. Full time

    **RESPONSIBILITIES AND TASKS** - Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. - Ensure KPI targets...

  • Business Analyst

    5 days ago

    Petaling Jaya, Malaysia Fujifilm Business Innovation Asia Pacific Pte Ltd Full time

    **Roles Summary / Purpose** The person will coordinate BSSO outsourcing business via Sales Consultant/Specialist. Activities including pre-sales planning, conduct assessment, presentation to client and solution design. Planning and assessment involve taking the lead role in determining the process capability for the proposed solution prior to customer...

  • Customer Support Executive

    3 weeks ago

    Petaling Jaya, Malaysia Vodus Research Sdn Bhd Full time

    Job Responsibilities - Use web app to fulfil ecommerce purchases - Support users and merchants Requirement - Proficient in computer softwares - Proficient in Microsoft Office - Proficient in Internet apps - Proficient in ecommerce - Have access to laptop - Have access to stable Internet at home - Fluent in English and Malay language - Have sales or customer...

  • HR Executive

    3 weeks ago

    Petaling Jaya, Malaysia Happy Days Agency Sdn Bhd Full time

    **About Us** Happy Days Agency (HDA) was founded in 2014 by a team of veterans in the due diligence industry. Since its inception, HDA has provided through and accurate background checks and analysis within the financial industry. HDA has developed a reputation within the financial community as reliable experts in the field of due diligence, having over 8...

  • Customer Support Executive

    3 weeks ago

    Petaling Jaya, Malaysia FUJIFILM Business Innovation Malaysia SDN BHD Full time

    Duties & Responsibilities - Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - As a first point of contact, promote a unified and professional image of the Customer Support Center (CSC) and FUJIFILM Business...

  • Customer Support Executive

    3 weeks ago

    Petaling Jaya, Malaysia FUJIFILM Business Innovation Malaysia SDN BHD Full time

    **RESPONSIBILITIES AND TASKS** - Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. - Ensure KPI targets...

  • Customer Support Executive

    6 days ago

    Petaling Jaya, Malaysia FUJIFILM Business Innovation Malaysia SDN BHD Full time

    Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - As a first point of contact, promote a unified and professional image of the Customer Support Center (CSC) and FUJIFILM Business Innovation as a whole. - Use...

  • Customer Service Executive

    4 weeks ago

    Petaling Jaya, Malaysia IT Business Solutions Sdn Bhd Full time

    Serves customers by providing product and service information and resolving product and service problems - Manage Inbound/Outbound phone calls. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Perform servicing calls to reach out to...

  • Customer Support Executive

    3 weeks ago

    Petaling Jaya, Malaysia FUJIFILM Business Innovation Malaysia Sdn. Bhd. Full time

    **Job Descriptions**: - Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. - Ensure KPI targets (e.g:...

  • Customer Support Executive

    2 weeks ago

    Petaling Jaya, Malaysia FUJIFILM Business Innovation Malaysia SDN BHD Full time

    Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - As a first point of contact, promote a unified and professional image of the Customer Support Center (CSC) and FUJIFILM Business Innovation as a whole. - Use...

  • Customer Support Executive

    3 weeks ago

    Petaling Jaya, Malaysia FUJIFILM Business Innovation Malaysia SDN BHD Full time

    Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - As a first point of contact, promote a unified and professional image of the Customer Support Center (CSC) and FUJIFILM Business Innovation as a whole. - Use...

  • Customer Support Executive

    1 week ago

    Petaling Jaya, Malaysia FUJIFILM Business Innovation Malaysia SDN BHD Full time

    Assist FUJIFILM's customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - As a first point of contact, promote a unified and professional image of the CSC and FUJIFILM as a whole. - Use available Knowledge Bases to efficiently and accurately...