Executive Customer Service

**Responsibilities**: - Provide customers with high-quality business consulting services and help customers solve problems through online communication. - Continue to follow up key customers or key issues and provide reasonable and effective solutions to improve customer satisfaction. - Communicate with users to maintain daily customer relations and provide...

**Position** : Finance Assistant Exec - G5 **Work Location**: Cyberjaya **Working Hours**: Monday - Friday / 08.30am - 05.30pm **Salary** : RM3300 - RM 3500 (Fixed) **Intake** : August 2023 (Prefer with someone currently not working) **Contract Duration** : 6 month contract first(Renew based on performance) - Deliver responsive services to customers and...

about the companyRandstad is partnering with a leading global service provider in Malaysia. They are looking for an Assistant Customer Service Manager to add into their team! about the jobBuilding strong connections with every client is essential. The designated individual will serve as the primary point of contact for clients and BDC management regarding...

*:* *DUTIES AND RESPONSIBILITIES:* - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...

Industry : Travel/Hospitality. - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate empathy...

**Vacancy: Customer Service - Mandarin Speaker** Location: Cyberjaya, Malaysia. **Salary**: Basic RM 4500 Joining Date: 15th April Project : Travel Account Shifts: Rotational Shift Head Counts: 15 Education: Diploma or Bachelor's Degree Experience: Min Requirement of 6 month of Customer Service experience **Responsibilities**: - Clarify customer...

Vacancy: Japanese Team Lead - Customer Service Location: Cyber Jaya, Malaysia. Salary Max: RM 12,500 + Allowances Process: Travel App Language: Japanese + English Headcounts: 2 Joining Date: ASAP or with Notice period Shift timing : 8am to 11.30pm, rotational Mon-Sun (No Late Night SHifts) Education: Diploma and Bachelor 's degree plus at least 1...

Take call and provide accurate answer to customer queries. - Experience working in Aviation or travel account is an added advantage - Delivery excellent customer support & services and offering patient assistance at all times. - Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and refresher...

**Responsibilities**: - To handle and respond to enquiries and liaisons with customers - To be responsible in resolving customer support issues - To raise internal work requests to ensure customer requests, enquiries about products and services are met and internal requests are followed up in the interestof customer satisfactions. - To effectively assist...

Vacancy: Native Japanese - Customer Service - Location: Cyber Jaya, Malaysia. - Salary Max: RM11,000 - RM11,500 - Process: Travel Account (Aviation) - Language: Japanese + English - Headcounts: 10 - Joining Date: ASAP or with Notice period. - Work hour : Normal Working hour. - Bachelor 's degree - Role & Responsibilities: - Take call and provide accurate...

Take calls and provide accurate answers to customer queries. - Experience working in Aviation or travel accounts is an added advantage - Delivery excellent customer support & services and offering patient assistance at all times. - Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and...

Vacancy: Customer Service - Mandarin Speaker Location: Cyberjaya, Malaysia. **Salary**: Basic RM 4500 Joining Date: 8th April & 15th April Project : Travel Account Shifts: Rotational Shift Head Counts: 15 Education: Diploma or Bachelor's Degree Experience: Min Requirement of 6 month of Customer Service experience **Responsibilities**: - Clarify...

Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

**We are Hiring Japanese (Local Malaysian)** **Customer Service Experience is Mandatary** - **Position**:Customer Service ( Japanese + English (Local Malaysian) for KL Sentral, Malaysia**: - **Working Location**: KL Sentral, Malaysia - **Working Hours**: Support Hours - Between 9AM to 9PM KL Time, Monday to Sunday ,Shift between 9 AM - 9 PM (Monday -...

Job Title:Advisor I, Customer Service – JapaneseJob DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or...

Operation Compliance Management - Recruitment, mentoring and training of junior and new staff - Ensure all staff are well trained & live with the skills smoothly executed & follow their daily operation workflow. - Performance management: career counselling, coaching, performance development, 1:1's Mentoring, Team huddle, Ops calibration etc... to make sure...

Attend to enquiries from existing and potential customers.Report to the management on any unresolved issue encountered by customers. Liaise with web developer on any glitch or update or development on the website or backend system. Able to speak and write in Malay, English and Mandarin.Computer literate and have basic knowledge in MS Word and MS...

Education Degree in IT Experience 5-10 years of Information Security related working experience 3-5 years of Service Management and Service/Operations improvement related working experience Technical knowledge of IAM, Cybersecurity and other security domains. UX/CX Solid understanding of at least one Customer IAM product ( Okta, ForgeRock, Azure B2C) Good...

**Responsibilities**: - Inventory and Revenue - Customer Service - Sales and Promotions - Logistics and Operations - Be a part of a small team running day to day operations, under the leadership of the City Manager - Coordinate and execute various key operational and customer growth initiatives - Pushing for Operation Sales to meet the company's KPI -...

**Job Highlights**: - Full professional training provided - 6 months contract - Support Singapore - Reports problems, potential crises, and complaints to the supervisor for service improvement. - Works closely with our Business Partners and Panel strategic partners to resolve complaints and uncertain issues. - Performs other responsibilities and duties...