Customer Relations Manager

6 months ago


Kuala Lumpur, Malaysia K Production Sdn Bhd Full time

**Customer Relations Manager Responsibilities**:

- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.

**Customer Relations Manager Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 3 years’ experience.
- Excellent interpersonal and communication skills.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.

**Job Type**: Contract
Contract length: 12 months

Pay: RM5,000.00 - RM7,000.00 per month

**Benefits**:

- Professional development

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 3 years (preferred)



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