Operations Agent

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer’s...

Ria is looking for a Compliance Associate - Agent Oversight for our Compliance Department at our corporate office in Kuala Lumpur, Malaysia. Reports to and works under the supervision of Compliance Supervisor, this position will play a key role in performing audit visitations and inspections to the money remittance business of Ria Money Transfer and its...

Responsibilities & Duties: - Communicate with agents and help to solve the issues faced by agents. - Responsible to organize and host activities or events that helps in network growth, such as recruitment and operation trainings. - Maintain strong relationships/rapport with network leaders and agents. - Provide administrative support to ensure efficient...

Call centre agents handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and arrange sales visits. PMR / PT3 or Equivalent

Logging Service Desk Agents are responsible for receiving, validating and logging customer requests. They capture the detail of the request and provide first-line NOC if required. Service Desk Agents ensure that the SLA made to customers in service level agreements are met. Problem management The Service Desk Agent assists with the problem management process...

**Job description** - Working includes Shifts (Weekend and Public Holiday) - Ensure timely and accurate delivery of technology products and services to Agents. - Record issues in HelpDesk System - Communicate the Issues to the technician - Generate daily, weekly, monthly management reports - Manage multiple areas of technology and multiple departments. -...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

Care Line Agent A Care Line Agent is responsible for processing all incoming and outgoing calls accurately and courteously. **What will I be doing?** A Care Line Agent contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards: - Process all incoming and outgoing calls accurately and...

**Mandarin and English written and spoken proficiency required**. - Attending day-to-day activities with high professional and sufficient way. - Reply all agents inquires on time with high professionalism, well presented offers, full needed information and most competitive rates to materialize maximum business. - Receive the confirmed bookings with all...

We are currently recruiting for Airport Services Agent in Kuala Lumpur, Malaysia. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies...

A Care Line Agent is responsible for processing all incoming and outgoing calls accurately and courteously. **What will I be doing?** A Care Line Agent contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards: - Process all incoming and outgoing calls accurately and courteously - Records and...

Job Description: - Supervise a team of customer service agents, providing guidance, support, and performance feedback - Conduct regular team meetings to communicate updates, share best practices, and motivate staff. - Assist in the training and onboarding of new call center agents. - Schedule and manage shifts to ensure adequate coverage - Monitor call...

MAGIC Call Centre Agent A MAGIC Call Centre Agent is responsible for processing all incoming and outgoing calls accurately and courteously. **What will I be doing?** A MAGIC Call Centre Agent contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards: - Process all incoming and outgoing calls...

Position Summary and Requirements: - English + Mandarin Language - Office based in NU Tower 2 (KL Sentral) - Operation Hours 6am-6pm (9 Hour per shift) Day Shifts & Only Weekdays MOn -Friday - Basic Salary starts at RM 4000 - 4200 (Slightly Negotiable) + Allowances - Permanent Position and Insurance Coverage under AIA Specific responsibilities: - Engage...

Position - Customer Service - Call Center - Inbound Calls Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...

**Duties** - Handle advance room reservations, ensure availability, quote rates, and guarantee all reservations with approved payments, especially during high occupancy. Ensure clear guest communication on full charges for non-arrivals and report if the forecasted full house is not achieved. - Maintain close relationships with key business clients. - Type...

**About the Role** This role is in charge of making quotations, following up offers, daily operation works and completing assignment and reports to supervisor/operation manager. - Quotations - Work with sales team closely to make sure quotations to be done correctly and properly - Follow-up of offers - Work with sales team closely to get feedback of offers...

We are in the search of Bilingual Customer Service Agents who are fluent in English and Cantonese to become Over the Phone Interpreters. **Duties**: Excellent customer service skills are essential for effectively managing interactions with patients, healthcare professionals, and other stakeholders Interpreting and Medical terminology knowledges would be a...

**Operation Executive - Property Company** **Location: Bukit Bintang, Kuala Lumpur / Genting Highlands - 2 headcounts** **Salary**: RM2,000 to RM2,500 (full-time) Working hours: six days, the company provides apartment accommodation (free) Extra: OT Age: 18-35 years old **Responsibilities**: - Receive buyers, tenants, and agents, and provide...

DepartmentOperations- LevelExperienced (Team Lead)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...