Customer Service Representative

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Fully working from home (Immediate Joiner)** **Main Requirements: Mandarin/Cantonese Speaker** **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. -...

**PROJECT: (Supporting Singapore)** **LOCATION**: **-Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking)** - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way -...

**Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

PROJECT:(Supporting Singapore)LOCATION:-Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) FREE shuttle service transport from LRT station to Office based on selected scheduleJOB SCOPE: Respond to customers' general queries, complaints/feedbacks in a timely and accurate way Assist and resolve customers'...

**Our client has been in business since 2009 and is considered one of the largest Forex and CFD brokers in the world.** Members of the Client Services team would have strong communication and coordination skill sets whom will be part of a 24 by 5.5 rotation team that will be responding to external client inquiries about accounts, trading, and company...

Job description5 Days Work/Week (Shift)No experience is required.Training Provided.Diploma HolderMalaysianBenefits: Allowances(Attractive OT, Shift, KPI)Annual & Medical LeaveExcellent career growth opportunitiesQuarterly staff recognition & appreciationNear the shopping mall Gaming/Soccer/Gym Room Free Shuttle Van Service EPF, Socso, EISSalary: RM2,...

**Position : Customer Service Representative** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. - Follow...

**Position : Customer Service Representative** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000 - RM 3,300** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. -...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

**Position : Call Centre Representative ( January Intake )** **Tenure: 1 year contract** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : Up to RM3000 - RM 3500** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. -...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

**Call Centre Representative**: - **Oil & Gas Client**: - **6 months Contract Duration**: - **Damansara Heights, Kuala Lumpur**: - **Monday - Friday [8.00 am - 5.00pm]**: - **Commencement date: 1 January 2024**: - **Required Headcounts: 4**: - **RM 3000/month**: - **Note : Ability to converse in Chinese or Tamil would be added advantage.** 1. Make...

**ROLE**:Customer Service Executive** **PROJECT**:Telesales** **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - To make outbound calls to prospective customers to promote products. -...

Lead Generation and Prospecting: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings.- Problem Resolution: Investigating and resolving customer issues or complaints effectively and...

**Responsibilities**: - To make outgoing calls to promote training courses to potential corporate companies (leads will be given to newbies and at the same time, we will teach how to find own leads) - To make research or background studies on potential clients/companies - To follow SOP of each department’s leaders on daily...

**LANGUAGE**: Traditional Mandarin & English **LOCATION**: - **Nusa Jaya**, **Johor** a fast-developing city that offers a variety of opportunities - _**FREE**_ _shuttle bus service provided - (Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)_ - **Symphony House Ara Damansara, Petaling Jaya**...

Call Centre Representative:- Oil & Gas Client:- 6 months Contract Duration:- Damansara Heights, Kuala Lumpur:- Monday Friday [8.00 am 5.00pm]:- Commencement date:1 January 2024:- Required Headcounts: 4:- RM 3000/month:- Note : Ability to converse in Chinese or Tamil would be added advantage.Make outbound call to existing and new customers.Assist customers...

_Career progression after 6 months to be a QA, Customer Service Agent and Trainer Senior_LOCATION: Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station 10mins walking) FREE shuttle service transport from LRT station to Office based on selected scheduleJOB SCOPE: Respond to customers' general queries, complaints/feedbacks in a...