Customer Service

**CUSTOMER SERVICE JOB SCOPE** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...

**Requirements**: - At least 1 to 2 years of experience in customer service preferably with e-commerce industry. - Must be able to work in shift rotations (Weekdays, Weekends & Public Holidays) - Excellent communication skills and computer literate. - Stress tolerance and able to work under pressured environment. - Fresh graduates with a great learning...

**AESTHETIC SKIN GROUP **is specialized in skin treatments, face and nose reshaping, body slimming and wellness. We are the **MALAYSIA FIRST **and **LARGEST **institute using only **NATURAL AESTHETIC SOLUTIONS; **without surgery, implant, injection and medicine involve; and that what makes us **DIFFERENT **and **UNIQUE **from others. **CUSTOMER...

Handle Customer Service & any other inquiries, provide any help to the clients. - Record and report on any feedback by the customers. - Monitor & assist in the daily operations of the organization, including scheduling, logistics, and administrative tasks. - Managing all events and special projects to ensure high overall delivery & timeliness. -...

To handle front desk, coordination with customers both internal and external - To assist all tenant / visitor using VMS - To maintain visitor log and visitor log - Other job assign by superior - Willingness to multitasking and work in a team - Knowledge of general administration protocol **Benefits**: - Free parking - Maternity leave - Parental...

Serves customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting information about products and services. - Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem,...

Uphold service standards by answering customers' inquiries effectively, managing challenging situations/customers and ensuring prompt turnaround for all service requests with consistent quality. **; Requirements**: - Must be a Malaysian Citizen Minimum SPM SPM holders with no experience are encouraged to apply. 1 - 2 years of Call Centre experience...

We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Specialist. In this role, your primary responsibility will be to provide exceptional customer service and support to our valued customers. You will play a vital role in ensuring their satisfaction, addressing their concerns, and fostering long-term...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Job description** As a Customer Service - Call Centre Representative, you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The salary range of **RM2,300 - RM2,500** is inclusive of basic salary and Other benefits. If this sounds like...

Job Requirements: - At least 2 years of working experience in related field - Well known in Mandarin, English and Bahasa Malaysia Job description: - Teaching student in field of Manicure - Handle stock calculation - Manage stock ordering - Dealing with customer or student on course - Provide manicure services for customers Benefits: - EPF, SOCSO, EIS, PCB...

Provide excellent customer service by understanding the customer's needs and recommending products that best suit their needs. - Provide post-sales support, such as following up with the customer after delivery of the product and ensuring that customer queries and concerns are addressed and resolved. - Work with the sales team to provide product information...

Job Scopes and Duties '¢ To ensure all customer requests, enquires and complaints are attended and responded to in a professional manner and as per required service level '¢ Reply customer enquiry and process order '¢ Follow up enquiry '¢ Preferable with working experience in customer service line '¢ Able to speak and write in Chinese '¢ Arrange send...

Responsible to handle inbound calls and assist with customers’ inquiries and feedback pertaining to the company products and services. - Provide accurate and understandable information to all customers and support partners. - Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level. - Ensure all follow ups are...

1) Receive complaints from customer and arranged the jobsheet 2)Coordinate responce time to customer on technician service appoinment. 3)Gather customer detail for making jobsheet 4)Enter customer data to SQL system 5)Print out monthly report. 6)Able to work under pressure. 7)Closing jobsheet by following up with technician and customer 8)Enter data...

Handling all incoming call and enquiries in a professional and courteous manner. - Deliver friendly, efficient customer service and to create a warm and welcoming atmosphere, - Control access by using IOI App. - Manager and upkeep cleanliness and tidiness of reception area. - Provide any other administrative or clerical support. **Job Specification** -...

**ustomer Service Job at Dreamscape Hospitality Group** **Who We Are**: We're Dreamscape Hospitality Group. We make sure people have a great time at our Airbnb and glamping spots. **Job Info**: We need someone who likes helping people to work with us. You'll talk to guests, help them book their stay, fix any problems, and make sure they're happy. **Your...

**Responsibilities**: - Respond promptly to inquiries received via social media platforms such as Facebook, Instagram, and WhatsApp. - Provide courteous and helpful assistance to customers seeking information, support, or resolution to their queries. - Manage customer interactions professionally, ensuring a positive experience and brand representation. -...

Handle customer complaint, provide appropriate solutions and alternative within the time limits; follow up to ensure resolution. - Manages large amount of incoming phone calls. - Resolve customers issues with company products - Answer other customer question and offer them access to helpful resources - Direct question to the right department when needed. -...

**Responsibilities** - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Manage large amounts of incoming phone calls - Resolve customer issues with company products - Answer other customer questions and offer them access to helpful resources - Direct questions to the right...