Customer Service Executive, Melaka Town- Basic Up

3 days ago


Melaka, Malaysia Agensi Pekerjaan Asia Recruit Sdn Bhd Full time

Responsibilities
- Handling incoming calls and enquires from customers with demonstration of excellent customer service skills to meet and exceed customers expectation.
- Follow up and resolve customers complains and ensure it is close to satisfaction.
- Always work closely with team members and leaders to achieve quality results and productivity.
- To channel and escalate any unresolved issues / complains to other stakeholders or next level within the agreed procedure.

**Requirements**:

- **FRESH GRADUATES (Diploma) (Degree) are encouraged to apply.**:

- SPM Level with minimum 1-2 years customer service/ sale experience
- Must be able to communicate **FLUENT** and write well in **ENGLISH**.
- Ability to speak in Mandarin language will be an added advantage.
- **Willing to work on rotational shift basis (including weekends and Public Holiday). Shift Allowance will be provided**.
- Good interpersonal and communication skills.
- Willing to work in **Melaka**.

Facilities & Benefits
- **Customer Service Allowance/ Shift Allowance/ KPI allowance/ Language Allowance.**:

- Fully equipped gym with aerobics studio & shower facilities.
- Rest & relax area (pool, football, etc)
- **Training will be provided.**

**Job Types**: Contract, Fresh graduate
Contract length: 12 months

**Salary**: RM2,200.00 - RM2,800.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus


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