Buyer (Mandarin Speaker)

2 months ago

Petaling Jaya, Malaysia DHL Full time

**Job Purpose**

This role delivers day-to-day purchasing operations to all business divisions across the globe, through established efficient and user-friendly purchasing processes and systems that provide spend transparency and help control costs. We deliver purchasing services through the Purchasing Service Centers from requisition to purchase order based on state of the art e-purchasing tools including both user support (e.g. first level support, management of e-purchasing catalogue), processing non-catalogue requisitions and second level support for issue solving and master data management.

**Scope & Portfolio**

Overall manages buying activities with responsibility depending on country / region scope
- Organise and execute the purchase to pay process ensuring compliance with global, regional and local procedures and policies
- Explore and capture internal demand; handle non-catalog request
- Actively drive the use of procurement catalog
- Build good relationships with suppliers and internal customers
- Oversee and / or involve in the purchasing support roles (example Helpdesk activities)

Purchasing support roles:

- Provide administrative support to operational buying activities
- Assist different day-to-day activities within the purchasing organisation
- Provide 1st level support, consulting and training; interface to 2nd level support

**Key Tasks**
- Collect and maintain data and / or ensure data quality maintenance and reporting on rates, catalogues, supplier data / performance, purchase order admin.
- Execute tactical purchasing process (non-catalogue requisitions) and ensure day-to-day / admin support (request and analyze competitive bids (3 bids and 1 buy), select suppliers, quality, delivery terms, specs for goods / services)
- Review contract, negotiate with suppliers, and coordinate for content approvals
- Provide GET 1st level support - challenging issues handling, process master data changes. Ensure clarification of outstanding receipt of order confirmation, invoices, delivery dates, rejection / change of purchase orders
- Support preparation and monitoring of tenders, negotiations and supplier management
- Enter data into databases or other computerized systems to maintain up-to-date supplier and vendor information; to track purchase and the status of orders and
- Generate required reporting, analyze reports and identify catalog improvements

**Stakeholders**
- Maintain good relationships with suppliers and internal customers in scope
- Provide advice and support to internal customer with specs for required low value goods / services (without a framework contract) in close cooperation with sourcing
- Provide feedback to sourcing in respect of suppliers performance
- Contribute to the successful cooperation between region / country and sourcing community
- Explain facts, policies and practices related to job area
- Support and interact primarily with colleagues of own sub-function
- Develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge

**Education Level**
- Completed apprenticeship or relevant university degree

**Experience Level**
- Minimum 2-3 years of relevant experience in purchasing or procurement functions and especially in P2P operational would be advantageous.
- Proficiency in English and Mandarin - reading, writing & speaking.
- Sound knowledge of purchasing practices and buying procedures
- Experience in working with MS Office suite (Office, Excel, Word, Powerpoint)
- Experience in SAP and/or Oracle system environment
- Good communication style and analytical skills

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