Assistant Manager

6 months ago


Kuala Lumpur, Malaysia Hilton Full time

Assistant Manager - Income Audit

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The core responsibility of the Assistant Manager - Income Audit is to check that all charges raised by each department have been properly posted to guests accounts or otherwise accounted for, the correct procedures have been followed and that all daily income that should have been received by the hotel was received.

**What will I be doing?**

As Assistant Manager - Income Audit, you will be responsible for performing the following tasks to the highest standards:

- Audit the daily revenue figures, supporting reports and vouchers as well as audit the daily General Cashier's Report.
- Ensure that Daily and Monthly Revenue and Settlement Reconciliation is prepared on a timely basis and all revenue is captured and reported.
- Ensure all gifts or entertainment voucher are controlled as per the policy.
- Review all entertainment dockets and officers' checks, ensuring that all are authorized and signed with the appropriate level of detail.
- Check that complimentary rooms have been appropriately authorized.
- Audit the telephone and internet interface reports to ensure all the respective revenue has been posted.
- Ensure the relevant Front Office and Outlet reports are printed, audited and filed in chronological order.
- Verify transactions posted in the daily report, including but not limited to credit cards, city ledger, crew allowances, paid outs, allowances and rebates, miscellaneous charges, voiding, car park revenues, and room safe keys.
- Prepare rebate and allowance summary and rebate journal.
- Reconcile credit card charges between electronic credit card machine and point of sale system on a daily basis.
- Prepare daily revenue report for the Director of Finance / Financial Controller.
- Ensure that all concessionaires' revenue is reconciled and recorded accurately.
- Check the Room Rate Discrepancy Report to ensure that all rate changes, upgrades, etc. have been properly authorized.
- Ensure that the Room Status Discrepancy Report is printed twice daily, and any exceptions noted are reported.
- Record cashier overs / under in the relevant reports and followed up with the Outlet Managers or Front Office Manager.
- Follow up on any discrepancies, incomplete work or missing information with the relevant departments.
- Ensure all paid out vouchers have proper authorization, signatures and backup.
- Follow up with Revenue / Reservation team to ensure that no-shows are reviewed, and charges made accordingly.
- Audit the daily food and beverage report, verifying the cashier's remittance to the General Cashier's Report.
- Ensure that all restaurant and bar checks are properly accounted for and banquets and functions revenues are entered.
- To be fully conversant with the hotel Manual Contingency Plan in case of computer system failure and ensure that all manual procedures are followed and adhered to.
- Ensure the accurate and timely input of data to the general ledger system.
- Maintain adequate and up to date files.
- Conduct monthly house float and petty cash count and safety deposit boxes audit.
- Check and ensure that room variance reports are properly kept and interpreted, reporting any unreasonable variance promptly.
- Handle all requests and inquiries in a timely and efficient manner.
- Flexible in relation to working hours, especially at month end.
- Perform any additional tasks assigned to ensure that the department functions smoothly.
- Minimize the risks of accidents and workers compensation costs by ensuring the correct work practices are used and that the area is safe from hazards.

**What are we looking for?**

An Assistant Manager - Income Audit serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- University Degree, preferably in Commerce, Accounting & Management or any other Accounting qualification.
- Previous experience in a managerial operational accounting role.
- At least 1 year of working experience as Income Auditor Supervisor in the hospitality industry.
- Knowledge of F&B cashiering, front desk cashiering and night audit.
- IT qualification (Fidelio & Mi


  • Accounts Clerk

    5 months ago


    Kuala Lumpur, Malaysia CWS Firm (Virtual Assistant) Full time

    Responsible and ensure financial information and accounting records are accurate and up-to-date and ensure accuracy in financial reporting so that the company remains solvent and can pay its debts. Other duties and responsibilities include: - 1) book-keeping and general accounting 2) handle the data entry and daily financial records, 2) adding up all the...

  • Logistic Officer

    5 months ago


    Kuala Lipis, Malaysia SELINSING GOLD MINE MANAGER SDN BHD Full time

    Supply chain assistants work closely together with managers in the operations processes, namely purchasing, manufacturing, and distribution processes. They help with administrative and pragmatic follow up of actions such as invoicing, drafting and preparation of contracts and purchasing orders, reconciliation of inventory against documents, and communication...


  • Kuala Lipis, Malaysia SELINSING GOLD MINE MANAGER SDN BHD Full time

    Key Task and Responsibilities - Collect grade control (GC) sample. - Collect field duplicate sample. - Ensure that holes drilled as depth required. - Ensure working area and conditions are good and safe. - Ensure GC pegs matched with given GC plan drawing. - Ensure collected samples are dry and if wet, follow procedures as given Geologist. - Ensure sample...

  • Assistant Manager

    5 months ago


    Kuala Lumpur, Malaysia Ilham Dining Concepts Sdn Bhd Full time

    **Assistant Manager** We are looking for a motivated Assistant Manager to join our restaurant group’s Kaiseki. An assistant restaurant manager assists the restaurant manager with the overall operations of the restaurant and in ensuring the smooth flow of our service. To excel in this position, you need a high level of customer service skills and a...

  • Assistant Manager

    5 months ago


    Kuala Lumpur, Malaysia DCG Grand Sdn Bhd Full time

    Assist the HOD's in formulating and implementing the sales strategy for our company, ensuring alignment with company goals and market demands. - Aid in conducting market research and competitive analysis, gathering data about the Asian market, and providing feedback on market trends, opportunities, and threats. - Assist in managing online channels to ensure...

  • Assistant Manager

    5 months ago


    Kuala Lumpur, Malaysia The Craftsmen Bearer Sdn Bhd Full time

    We are looking for an Assistant Manager to assist the Branch Manager in the operations and administration of the outlet. **Requirements**: - Effective communicator of English and Bahasa Malaysia - Experienced in a fast paced food and beverage establishment - Minimum 2 years experience in a position of leadership **Job Types**: Full-time,...

  • Assistant Manager

    6 months ago


    Kuala Lumpur, Malaysia CINNAMON GROUP SDN. BHD. Full time

    Coordinate daily Front of the House and Back of the House restaurant operations - Deliver superior service and maximize customer satisfaction - Respond efficiently and accurately to customer complaints - Assist the manager in organizing and supervising shifts - Monitor staff performance and provide feedback to improve productivity - Assist the manager to...

  • Assistant Manager

    5 months ago


    Kuala Lumpur, Malaysia SRIVIJAYA SDN BHD Full time

    **A ) Primary Job Scope** 1. To assist the Area / Outlet Manager on daily outlet administration. 2. Assistant Outlet Managers are responsible for company’s outlet performance like personnel management, food and beverage, operations and other services. You are to make sure all matters related to operations and customer service is above satisfactory. 3....


  • Kuala Lumpur, Malaysia Pasona Malaysia Full time

    **Job ID** **23072** **Position Title** - Assistant manager/Assistant **Industry** - Other - ・Plan and carry an activity of inbound promotion to Japan, cooperated with a tourism industry. - ・Make a presentation for an inbound tour to Japan at a tourism seminar or expo in order to appeal to tourists - ・Attend a tourism seminar or workshop -...

  • Assistant Manager

    5 months ago


    Kuala Lumpur, Malaysia Artemis Solutions Recruitment Agency Full time

    ■Responsibility: ・Human Resources Manage recruitment, selection, and onboarding processes Design and implement employee development, performance evaluation, and retention strategies Manage and administration of company’s payroll. Maintain and update HR policies and procedure based on approved changes. Manage employee relations matters. Promote...

  • Assistant Manager

    6 months ago


    Kuala Lumpur, Malaysia The Benchmark Group Full time

    To assist the Restaurant Manager in managing the assigned outlet as a successful independent profit center. - Maintain exceptional levels of guest service and evaluate guest satisfaction levels for continuous improvement. - Assist the Restaurant Manager in providing training and development programme for junior team members. - Responsible for daily and...


  • Kuala Lumpur, Malaysia Cushman & Wakefield Full time

    **Job Title** Assistant Facility Manager **Job Description Summary** The specific responsibilities and deliverables of the Assistant Facilities Management function will vary depending on factors such as the complexity, scale, location, and number of assigned sites and/or included scope of services, however the general principles and summary expectations of...

  • Assistant Manager

    5 months ago


    Kuala Lumpur, Malaysia C.I.S Network Full time

    **Responsibilities**: - To assist in coordinating, planning and execute effective project ensuring timely delivery of projects/events - To assist in executing from event conceptualization, Pre-event development, onsite event, to post-event reporting and analysis - To assist in planning and execution of conferences, meetings and other events - To assist in...

  • Assistant Manager

    5 months ago


    Kuala Lumpur, Malaysia Grand Hyatt Kuala Lumpur Full time

    Summary The Assistant Manager - Stewarding is responsible to assist the Stewarding Manager in managing the Stewarding Department as an efficient, and productive cost centre, by maintaining an organised and clean back-of-house area in Food and Beverage and by providing all kitchens, outlets and banquets with clean operating equipment, based on expected...


  • Kuala Lumpur, Malaysia Wangsa Group Of Companies Full time

    **Restaurant Manager** **Job Types**:Permanent, Full-time **Location of restaurant**:Taman Melawati **Responsibilities**: **Team Support**: - Help hire, train, and manage restaurant staff. - Contribute to creating a positive work environment **Operations Assistance**: - Support daily restaurant tasks, including opening and closing. - Ensure smooth...

  • Assistant Shop Manager

    5 months ago


    Kuala Lumpur, Malaysia Sports Direct Full time

    **Company Description** About us.** Sports Direct Malaysia is currently looking for Assistant Shop Manager to join our growing team. We have developed a new generation of stores as part of our multi channel elevation strategy, to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality products...

  • HR Assistant Manager

    5 months ago


    Kuala Lumpur, Malaysia Pasona Malaysia Full time

    **Job ID** **23019** **Position Title** - HR Assistant Manager **Industry** - Oil/Gas/Petroleum - ・Calculate/Verify the OT and BIK/perquisites of Staff for approval and submission to Payroll Consultant (Tricor) before cut-off date; - ・Check/Verify Payroll Report/Funds Request Statement from Tricor for verifica - on/approval, and for Processing of...

  • Assistant Manager

    5 months ago


    Kuala Lumpur, Malaysia RM Leopad Sdn Bhd Full time

    Assisting the Operation manager / Branch manager and handling the entire project operations. - Planning of resources in the project such as manpower, materials, equipment’s, consumables, PPE and etc. - To prepare quotation for new tender based on contract agreement. - To submit daily progress summary to Operation Manager / BM. - To ensure monthly claims...

  • Assistant Manager

    7 months ago


    Kuala Lumpur, Malaysia HSBC Full time

    -Job description **Why join us?** Global Custody UK Tax Service team is to assist HSBC custody client to obtain their favorable tax on the Dividend/Interest payment by ensure the physical/electronic tax documents are in place with our agent before the market deadline. We are also liaising with UK and foreign authorities on audit inspections. **The...


  • Kuala Lumpur, Malaysia Radium Development Berhad Full time

    Assist Project Manager to ensure the project assigned is completed within the approved timeframe, budget and specifications. - Assist Project Manager on day-to-day project management, including liaison with all parties involved in the project (e.g., the Architects, Designer, Consultant, Main and Sub Contractors, suppliers etc). - Assist Project Manager in...