Praktikum Region Overseas Customer Services

**Aufgaben**: As a Region Overseas Social Media Lead, you will be responsible for the social media activities of the regional markets to assure optimal organic and paid execution and especially governance. Development and implementation of social media strategy to build a strong, positive brand image and to increase reach across international...

**Aufgaben**: **Overview - Core Responsibility Regional CCC steering on operational excellence (service delivery, quality, process adherence and support), improvement activities and market support for all CCC services & SEAllRegional CCC business strategic planning (contractual topics, business change request, cost management, campaign management and...

Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements. - Communicate and build good rapport and relationship with customers, agents, airlines and co-loaders. - Organize workflow to meet the time frame requirement of...

**Responsibilities**: - Deal directly with customers or sales person either by telephone, electronically of face to face. - Respond promptly to customer inquiries, handles and resolve customer complaints. - Manage customer account, keep record of customer interactions and transactions. - Providing sales and administrative support involving efficient...

**Responsibilities**: - Handle various complaints and emergencies in a timely manner. - Responsible for combing, optimizing and improving the front-end and back-end processes of the company’s customer service department. - Responsible for handling customer complaints, keeping work records, understanding the authenticity of the incident, coordinating...

**Responsibilities** - Assist in handling export & import documentation - Handling documentation with proper procedures of import and export - Attend customer & overseas agent inquiries timely & accordingly - Understand customer requirements, resolve issues, and provide appropriate solutions to customer satisfaction - Monitor shipment status and proactively...

**Aufgaben**: - The job holder is responsible for: - To support overall customer service for Mercedes-Benz Finance & Leasing Business - Attend to customers’ (salespersons, dealers, suppliers, end-customers) enquiries - Timely provide high quality service and operation process to meet customers’ expectation and continuously improve CSI result - Fulfill...

1) Receive complaints from customer and arranged the jobsheet 2)Coordinate responce time to customer on technician service appoinment. 3)Gather customer detail for making jobsheet 4)Enter customer data to SQL system 5)Print out monthly report. 6)Able to work under pressure. 7)Closing jobsheet by following up with technician and customer 8)Enter data...

**Aufgaben**: The job holder is responsible for: - To support overall customer service for Mercedes-Benz Finance & Leasing Business - Attend to customers’ (salespersons, dealers, suppliers, end-customers) enquiries - Timely provide high quality service and operation process to meet customers’ expectation and continuously improve CSI result - Fulfill...

The regional logistic team is hiring a ‘Regional Logistic Specialist’ who will responsible for Co-ordinating, Collection & Analysis of Data pertaining to Transportation and Logistics which will include both inbound and out bound from the manufacturing and distribution locations to the various locations globally with a primary focus in the APAC region....

We are looking for Release & Test Manager who is passionate, purpose-driven individuals who believe having a career means making a meaningful impact on our business and the world - Release Manager is responsible for scheduling, planning, and controlling the software's development and delivery process for all AAP Markets - Ensure - Chair delivery meetings...

Job Responsibilities: - Deal directly with customers or sales person either by telephone, electronically of face to face. - Respond promptly to customer inquiries, handles and resolve customer complaints - Manage customer account, keep record of customer interactions and transactions - Providing sales and administrative support involving efficient handling...

The job holder is responsible for: - To support Mercedes-Benz Finance & Leasing Business by training and assisting to lead the Contract administration and customer service team (insourced/outsourced) and providing exceptional service delivery to stakeholders of the HUB. - Manage business relationships with key stakeholders in the markets, HQ and the HUB -...

**Aufgaben**: - To support Mercedes-Benz Finance & Leasing Business by training and assisting to lead the Contract administration and customer service team (insourced/outsourced) and providing exceptional service delivery to stakeholders of the HUB. - Manage business relationships with key stakeholders in the markets, HQ and the HUB - Drive and deliver...

**CUSTOMER SERVICE JOB SCOPE** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...

Customer service to handle walk in customer, as well as call in customer. To handle/filing proper documentation. To assist customer in quoting the correct spare part. **Job Types**: Full-time, Permanent **Salary**: From RM2,300.00 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion - Professional...

Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements. - Communicate and build good rapport and relationship with customers, agents, airlines and co-loaders. - Organize workflow to meet the time frame requirement of...

**Aufgaben**: **Job Description**: Administrative support within the ramp-up of the RO.EC 2. Governance of IT tools incl. access granting and Maintenance of TEAM channels, Asanaetc. 3. Setup of internal financial process between RO.EC and MBM (e.g. procurement) 4. Preparation of Management presentations (ppt) 5. Schedule alignment with HQ 6....

Handle Customer Service & any other inquiries, provide any help to the clients. - Record and report on any feedback by the customers. - Monitor & assist in the daily operations of the organization, including scheduling, logistics, and administrative tasks. - Managing all events and special projects to ensure high overall delivery & timeliness. -...

Mercedes-Benz Services Malaysia is part of the Daimler Financial Services group, the financial services arm of the Daimler group, operating globally in 40 countries. As one of the largest automotive financiers in the world, Daimler Financial Services is also the world leader in commercial vehicle financing. Mercedes-Benz Services Malaysia is supported by...