Praktikum Region Overseas Customer Services

Aufgaben1. Administrative Unterstützung bei der Einführung von ROCS.EC2. Verwaltung der IT-Instrumente, einschließlich der Gewährung des Zugangs und der Wartung der bestehenden Systeme.3. Koordinierung der Finanzprozesse Rechnungsstellung/SLA usw4. Erstellung von Management-Präsentationen (ppt)5. Koordination von Social Media und Berichterstattung mit...

**Aufgaben**: As a Region Overseas Social Media Lead, you will be responsible for the social media activities of the regional markets to assure optimal organic and paid execution and especially governance. Development and implementation of social media strategy to build a strong, positive brand image and to increase reach across international...

Aufgaben:As a Region Overseas Social Media Lead, you will be responsible for the social media activities of the regional markets to assure optimal organic and paid execution and especially governance.Development and implementation of social media strategy to build a strong, positive brand image and to increase reach across international markets.Recommend and...

AufgabenVerantwortlichkeiten: - Unterstützung des Marketing-Teams bei der Einführung der MercedesCard, Organisation von Kunden - und Händlerveranstaltungen. - Unterstützung bei der operativen Entwicklung und Umsetzung von MercedesCard-Projekten usw. - Unterstützung bei der Erstellung von Marketingmaterialien wie Broschüren, Kampagnenvideos usw. -...

**Aufgaben**: **Overview - Core Responsibility Regional CCC steering on operational excellence (service delivery, quality, process adherence and support), improvement activities and market support for all CCC services & SEAllRegional CCC business strategic planning (contractual topics, business change request, cost management, campaign management and...

AufgabenVerantwortlichkeiten: - Unterstützung des Produktentwicklungsteams beim Follow-up mit dem Arbeitsausschuss über den Fortschritt der bevorstehenden Produktvorbereitung. - Unterstützung des Kundenbindungs-Teams bei der Erstellung des monatlichen Kundenbindungsberichts. - Tägliche Erstellung von Berichten im Report Manager und Sicherstellung, dass...

Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements. - Communicate and build good rapport and relationship with customers, agents, airlines and co-loaders. - Organize workflow to meet the time frame requirement of...

Aufgaben:**Overview - Core ResponsibilityRegional CCC steering on operational excellence (service delivery, quality, process adherence and support), improvement activities and market support for all CCC services & SEAllRegional CCC business strategic planning (contractual topics, business change request, cost management, campaign management and related) and...

**Responsibilities**: - Deal directly with customers or sales person either by telephone, electronically of face to face. - Respond promptly to customer inquiries, handles and resolve customer complaints. - Manage customer account, keep record of customer interactions and transactions. - Providing sales and administrative support involving efficient...

Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent's or customer's requirements. Communicate and build good rapport and relationship with customers, agents, airlines and co loaders.Organize workflow to meet the time frame requirement of each...

AufgabenVerantwortlichkeiten:- Unterstützung des Marketing-Teams bei der Einführung der MercedesCard, Organisation von Kunden- und Händlerveranstaltungen.- Unterstützung bei der operativen Entwicklung und Umsetzung von MercedesCard-Projekten usw.- Unterstützung bei der Erstellung von Marketingmaterialien wie Broschüren, Kampagnenvideos usw.-...

**Responsibilities**: - Handle various complaints and emergencies in a timely manner. - Responsible for combing, optimizing and improving the front-end and back-end processes of the company’s customer service department. - Responsible for handling customer complaints, keeping work records, understanding the authenticity of the incident, coordinating...

**Responsibilities** - Assist in handling export & import documentation - Handling documentation with proper procedures of import and export - Attend customer & overseas agent inquiries timely & accordingly - Understand customer requirements, resolve issues, and provide appropriate solutions to customer satisfaction - Monitor shipment status and proactively...

**Aufgaben**: - The job holder is responsible for: - To support overall customer service for Mercedes-Benz Finance & Leasing Business - Attend to customers’ (salespersons, dealers, suppliers, end-customers) enquiries - Timely provide high quality service and operation process to meet customers’ expectation and continuously improve CSI result - Fulfill...

The regional logistic team is hiring a ‘Regional Logistic Specialist’ who will responsible for Co-ordinating, Collection & Analysis of Data pertaining to Transportation and Logistics which will include both inbound and out bound from the manufacturing and distribution locations to the various locations globally with a primary focus in the APAC region....

AufgabenVerantwortlichkeiten:- Unterstützung des Produktentwicklungsteams beim Follow-up mit dem Arbeitsausschuss über den Fortschritt der bevorstehenden Produktvorbereitung.- Unterstützung des Kundenbindungs-Teams bei der Erstellung des monatlichen Kundenbindungsberichts.- Tägliche Erstellung von Berichten im Report Manager und Sicherstellung, dass alle...

We are looking for Release & Test Manager who is passionate, purpose-driven individuals who believe having a career means making a meaningful impact on our business and the world - Release Manager is responsible for scheduling, planning, and controlling the software's development and delivery process for all AAP Markets - Ensure - Chair delivery meetings...

1) Receive complaints from customer and arranged the jobsheet 2)Coordinate responce time to customer on technician service appoinment. 3)Gather customer detail for making jobsheet 4)Enter customer data to SQL system 5)Print out monthly report. 6)Able to work under pressure. 7)Closing jobsheet by following up with technician and customer 8)Enter data...

**Aufgaben**: - Act as a point of escalation for customer complaint, review and resolve customer complaints. - Understand customer issues and concerns, identify root cause, and provide first contact resolutions in a timely and efficient manner. - Monitoring customer satisfaction index levels to identify trends or problems with customer service quality. -...

**Aufgaben**: The job holder is responsible for: - To support overall customer service for Mercedes-Benz Finance & Leasing Business - Attend to customers’ (salespersons, dealers, suppliers, end-customers) enquiries - Timely provide high quality service and operation process to meet customers’ expectation and continuously improve CSI result - Fulfill...