Korean Speaking Globalcore Helpdesk Analyst

**【Job Summary】**: - Assist the Level 2 team with owning the customer’s relationship to ensure timely resolution and updates to the customer. - Work with our FSD L2 analysts to ensure timely resolution and follow-up with customers to obtain needed information, confirm resolution, and alert L2 analysts of updates from Level 3 escalations through...

**【求人詳細】**: - Assist the Level 2 team with owning the customer’s relationship to ensure timely resolution and updates to the customer. - Work with our FSD L2 analysts to ensure timely resolution and follow-up with customers to obtain needed information, confirm resolution, and alert L2 analysts of updates from Level 3 escalations through...

**【Job Summary】**: - Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients and team. - Diligent in keeping up to date with the latest changes, system updates and deployments - Bring to life our quality guidelines in your conversations with customers **【Requirements】**: - Excellent command...

**【Job Summary】**: - Developing effective communication and relationship-building skills, with stakeholders, clients and team. - Diligent in keeping up to date with the latest changes, system updates and deployments. - Bring to life our quality guidelines in your conversations with customers. **【Requirements】**: - Excellent command over Korean...

**【求人詳細】**: - Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients and team. - Diligent in keeping up to date with the latest changes, system updates and deployments - Bring to life our quality guidelines in your conversations with customers **【応募者に求める条件】**: -...

**【求人詳細】**: - Developing effective communication and relationship-building skills, with stakeholders, clients and team. - Diligent in keeping up to date with the latest changes, system updates and deployments. - Bring to life our quality guidelines in your conversations with customers. **【応募者に求める条件】**: - Excellent command...

**【Job Summary】**: - Assist the Level 2 team with owning the customer’s relationship to ensure timely resolution and updates to the customer. - Work with our FSD L2 analysts to ensure timely resolution and follow-up with customers to obtain needed information, confirm resolution, and alert L2 analysts of updates from Level 3 escalations through...

**【求人詳細】**: - Assist the Level 2 team with owning the customer’s relationship to ensure timely resolution and updates to the customer. - Work with our FSD L2 analysts to ensure timely resolution and follow-up with customers to obtain needed information, confirm resolution, and alert L2 analysts of updates from Level 3 escalations through...

We have immediate opening with our **Client for **Service Desk Analyst Korean Speaking - KL, Malaysia** Kindly find the detail JD below and send us your updated and detail resume to process. **Full Name**: **Contact No**: **E-mail**: **Current Company**: **Total exp**: **Relevant years of experience as** **List of certifications(if any)**: **List of...

**Duties & Responsibilities**: - Identify severity of case by asking the right questions, analyzing and allocating the case appropriately based on its severity. - Provide resolutions by identifying systematic problems, researching answers, guiding test center administrators through the corrective steps. - Document details of cases and prioritize according...

**【Job Summary】**: - Follow established process, procedures and APRs while maintaining compliance **【Requirements】**: - Excellent command over Japanese language (Read, Write, Speak) - Minimum of 3 years of Call Center experience - Excellent interpersonal and communication skills, business acumen, the ability to adapt to change and experience in...

This role is with one of our International BPO client based at Kuala Lumpur, Malaysia. **Customer Support - Korean Speaker** **Role Description** This is a full-time on-site role for a Korean speaking Customer Support professional. As a Customer Support, your day-to-day tasks will include providing technical support and assistance to Korean-speaking...

Assess the severity of support cases and allocate resources accordingly. - Document support cases thoroughly and prioritize them based on urgency. - Monitor support queues and ensure timely resolution of issues. - Escalate complex issues to Level II Analysts or the Support Manager. - Identify opportunities for process improvements and recommend changes. -...

**Principal responsibility**: - Meet the Minimum Skills Requirements as a monitor - Monitor transaction / units as per the prescribed guidelines and schedule - Assess the quality and accuracy of the calls monitored, including financial and - compliance accuracy - Provide feedback to the Analysts - Provide feedback to the Trainers (as appropriate) -...

Duties & Responsibilities: Identify severity of case by asking the right questions, analyzing and allocating the case appropriately based on its severity. Provide resolutions by identifying systematic problems, researching answers; guiding test center administrators through the corrective steps. Document details of cases and prioritize according to urgency...

Kindly find below details and JD for Service Desk Analyst role **Position**: Service Desk Analyst **Work Location**: Cyberjaya, Selangor Malaysia **Job Type**: Contract (Extendable) Language - English Skill set & Experience. - General - Experience of working in a large customer focused environment. - At least 1 years' experience in a customer service...

**【Job Summary】**: - Work with L2 analysts to ensure timely resolution and follow-up with customers to obtain needed information, confirm resolution, and alert L2 analysts of updates from the escalations through monitoring pending tickets and escalated Tasks to assist our L2 analysts with maintaining ownership of the customer’s issue/request. - Arrive...

Position: Korean Speaking Customer Service/ Admin Executive RESPONSIBILITIES: - **Customer Support**: - Coordinate with the technical team to resolve customer issues. - Ensure high customer satisfaction through timely follow-ups and problem resolution. - **Administrative Tasks**: - Manage office tasks like scheduling, filing, and report preparation. -...

COMPANY DESCRIPTION Bureau Veritas is a recognized world leader in testing, inspection and certification services (TIC). DESIGNATION : Siebel Helpdesk Analyst - Junior Consultant RESPONSIBILITIES - Siebel Functional Support: - Investigation of production issues (queries, data analysis, error reproducing) and: - assistance to global key users and...

**Industry : Financial Institute** ******Working Location : Sunway Putra Mall** ****Working Hours : Monday - Friday 9am - 6pm** **Be part of the dynamic team in Malaysia, a global presence company is currently looking for Customer Service Executive with Korean Speaking Ability** **Responsibility**- Greet customers warmly and ascertain...