Operating Officer

7 days ago


Bayan Lepas, Malaysia H Medical Centre Sdn Bhd Full time

Provide support to all business units including administrative, financial and human resource departments. Ensure that operational activities are executed within allotted budget and timelines. Perform budget allocation and expense management for all business operational activities. Conduct regular operational reviews and audits for preventive maintenance. Set operational goals to meet or exceed performance expectations. Provide guidance to staff in resolving operational issues and problems. Ensure resource assignment, work allocation, training development and performance assessment are completed in timely manner. Provide excellent customer service in order to build and maintain a strong relationships with customers. Conduct regular meetings with staffs to discuss about operational updates, ideas and issues. Ensure customer complaints are handled and resolved accurately and quickly. Develop and implement plans to improve operational effectiveness and efficiency.
H Medical Centre (HMC) is a pioneer in the medical industry. HMC is not exactly a hospital, neither it is a normal outpatient clinic. It stands in-between, and falls under the category of Ambulatory Care Center by definition. It is an excellent choice for patients whose sicknesses are too severe to be treated as outpatients in a conventional clinic and at the same time do not need a high cost, less personalised sophisticated hospital with multidisciplinary management. Furthermore, hospital charges had escalated to a level that raises significant concern among patients, insurance companies and generous employers who pay the medical expenses of their employees. The benefits of this category of care center go beyond just cost saving. Being not too big, not too complex, and low patient volume medical center, HMC is intrinsically easier to manage with smart management to ensure value care and a more personalised human care with optimal communication that can be very comforting and satisfying.
Bachelor's or Equivalent


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