Service Process Controller

**Key Accountabilities**: - Follows established processes / systems and recommends improvements to these as appropriate to resolve routine customer enquiries. - Documents actions taken to resolve enquiries. - Takes ownership for documenting, and monitoring adherence to all account related processes. - Ensures the processes in place are aligned with the...

Key Accountabilities Delivers a specialist service management function within or into a account Leads on elements of service delivery to lower management level within the customer(s) in order to deliver contracted service commitments & continual service improvements. Contributes to the service partnership as part of one service team with internal and...

**About us**: At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where...

Working Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: - He / She will assist Unit Head Treasury Processing Centre to ensure accuracy and efficiency in the processing of all treasury products for bank and non-bank counter-parties with the objective of avoiding operational risks and losses. - Maintain...

1. To undertake all aspects of financial management, Corporate accounting, regulatory and financial reporting, budget and forecasts preparation, banking and finance activities, insurance recommendations and related purchases and corporate documentation, as well as development of internal control policies and procedures. 2. Shall work directly with the...

**Your new company** This multinational company is one of the leading retail beauty brands in the world. They are known for being customer-centric and committed to creating sustainable and high-quality products and services. Based in Petaling Jaya, this company offers 2 days WFH flexibility. Due to market growth, a new headcount for an Assistance Finance...

Working Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: - He /She will assist Head, Treasury Operations Control to oversee the day-to-day operations in ensuring accuracy and efficiency with the objective of avoiding operational risk and losses. - Maintain a high quality customer service standards by...

Job Description: To carry out all duties at all times in compliance with all Venator Corporate and Venator EHS, product stewardship, business conduct policies and guidelines. To co-ordinates plant improvements activities, starts with verification experiments in the Technical Laboratory and pursue with the Plant trial, with objectives to determine the best...

**Manager RCS - Quality Assurance, Group Finance Risk Control Unit MY **Purpose of Role** - An independent staff assigned by business / function (not involved in the execution of the control) to perform the Controls Effectiveness Testing (“CET”) and Key Risk Indicator Monitoring (“KRI”) in SHARP. - Tester is to ensure execution of the testing as per...

**Key Responsibilities** **Drive Strong Operational Risk Management Practices** - Proactively manage the risk in the Division/Department to reduce the likelihood or impact of negative events. - Responsible to report and promptly escalate, where necessary, risks to the Head of Division/Department in a timely manner so that the Head of Division/Department has...

Ensure process assessments leveraging process deep dive and diagnostic knowledge - Good knowledge around cross functional Process Map, FMEA, risk register, value stream mapping (VSM) & kaizen identification - Actively contributes to change implementation initiatives on the floor - Reports issues related to problems/opportunities to transformation leaders -...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

**Key Responsibilities** - **Business Process Improvement **- Process review and improvement including analyzing existing processes, identifying areas for improvement, and implementing solutions to streamline operations. Develop detailed process maps, documentation, and training materials. - **Business Operations **- Implement and operationalize new risk...

**JOB DESCRIPTIONS**: - To manage and lead the production planning department - To plan and execute and effective control plan to achieve the delivery to customers - To investigate and highlight shortcomings to improve the delivery process - To involve in improvement projects such as reducing process lead time or manufacturing turnaround time - To deliver...

Ask & Embla is looking for a Quality Control Executive who will be working with our Quality Assurance Lead and the Inbounding department. You will ensure that all products being inbounded meet the quality standards that we have set for each style and each product category. You will also be tracking all issues, and working with our suppliers to fix...

**Basic Job Functions**: - Maintenance Control Specialist is responsible for installing, 24/7 troubleshooting (Emergency Repair) and maintaining equipment which is used to monitor and control engineering systems, machinery, and processes. - This includes Preventive, Predictive & Corrective Maintenance activities for all manufacturing production equipment...

Malaysia **Experience**: Service Delivery Manager **Skills**:Service Delivery Manager Job Responsibilities & requirements - Face to the business for operational services and the initial single point of contact and escalation for operational service issues. - Change control procedure and processes are in place. Ensures releases and changes are delivered in...

Key Accountabilities Technical Capability. Works within a team as an established systems/product specialist (e.g. detailed knowledge of the configuration of interlinked systems, implementing technical changes, building software regimes and contributing technically to service development) to support end users. Process. Follows established processes, releasing...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: **Responsibilities**: - Developing process enhancement strategies. - Conducts Process blueprinting to review existing processes and identify areas for improvement. - Analyse performance metrics and operational data to identify opportunities, develop action...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Process Design & Standardization - to ensure all old and new processes are aligned across 6 ventures, whilst making sure L1-agents have sufficient information & correct SOP(s) to complete day to day task.**Responsibilities**: - Developing process enhancement strategies. - Conducts...