Construction Customer Support

6 months ago


Petaling Jaya, Malaysia Speedbrick Sdn Bhd Full time

In this role, you will be responsible to help main contractors go digital, activities including training, users engagement, workflow discussion, offering advices and solving conflicts.

You typically liaise with everyone in the company, including purchaser, quantity surveyor, project manager, contract manager, CFO as well as directors.

Responsibility
- Train users
- Support users
- Engage and interact with users
- Create light atmosphere in your training
- Work closely with users
- Identify frictions, give advice
- Manage people.
- You are extroverted, enjoy helping people
- Have high problem solving skills

How Speedbrick Operates?
- We truly believe that we are transforming the industry, you play a part in transforming the industry
- Flexibility. As long as you got your work done, your time is yours
- We are a bunch of weirdo, you will feel at home
- Personal growth is very important to us. Expect to be continually pushing beyond your comfort zone.
- Our communication is open and direct. No office politics. We do things in Speedbrick's best interest.
- We have very high expectation on quality, and we hold ourselves accountable for the quality of work we produce.
- It's not easy to be part of Speedbrick team. We strive for excellence and you will be part our striving team.

**What it’s like working in Speedbrick**:

- You need to enjoy solving problem.
- Work with smart and picky people.
- We are obsessed with high quality work.
- Our team said it is fun and interesting to work in Speedbrick, nevertheless, the struggle is real.

**; Requirements: - This is you**:

- OCD with details
- Good communication skils
- Understand construction
- Understand construction procurement, contract, subcontracts.
- Able to work with internal and external stakeholders
- Enjoy and patience in helping people
- Personality - independent, self-driven, enjoys challenges, takes ownership.
- Learns quickly and has strong problem-solving and critical thinking skills.
- Safeguards confidential information and is discreet.
- Works calmly in fast-paced and sometimes high-pressure situations


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