Assistant Manager, IT Solutions Delivery

3 weeks ago


Kuala Lumpur, Malaysia FWD Insurance Full time

About FWD Group

FWD Group is a pan-Asian life insurance business with approximately 11 million customers across 10 markets, including some of the fastest growing insurance markets in the world. Established in 2013, FWD is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD is committed to changing the way people feel about insurance.

For more information please visit

FWD Technology and Innovation Malaysia Sdn. Bhd., known as FWD TIM, was set up in late 2019 and is part of the FWD Group. FWD TIM in Malaysia is one of the FWD Group’s office locations serving multiple markets within FWD Group and employing team members in various functions including Group Digital & Data, Digital Innovation, the IT Hub and our Centre of Excellence comprising Actuarial, Finance and Product Proposition functions.

PURPOSE

Responsible for system design, development and implementation of Life Core systems (Life Asia/Life 400/Life J) for Business Units in Asia.

Provide maintenance and support on production systems for these BUs in Asia.

KEY ACCOUNTAIBILITIES
- Responsible for Life Core Systems solutions delivery on multiple functionalities.
- Manage and lead up to medium scale project team, arrange project team resources assigned according to projects implementation plan.
- Responsible for the work assignment and coaching of team members working in the project to deliver their tasks results to the project requirement.
- Lead and monitor the development by vendor.
- Provide integration solution with other systems.
- Translate user requirements to functional & technical specs, lead the project team members to perform the development according to confirmed technical specs.
- Collaborate and work closely with other IT systems integration.
- Carry out feasibility study of requirements and functional specs with users and other functional stakeholders.
- Perform the full SDLC cycle task, i.e. system design, development, testing, implementation, support, maintenance and enhancement

KEY PERFORMANCE INDICATORS
- Successful implementation of system development and projects with minimum supervision.
- Quality work with number of related production incidents kept within target number.
- ZERO major compliance and security issues on the systems involved.
- Skills development of oneself/team-members.

EXTERNAL & INTERNAL CONTACTS
- BU IT personnel and users
- Group Technology Services

DECISION MAKING
- Recommend on the system design, approach for the related project implementation.
- Resource and timeline management on the projects assigned.

QUALIFICATIONS / EXPERIENCE
- University degree in Computer Science or equivalent, minimum 8 years' working experience in Information Technology.

KNOWLEDGE & TECHNICAL SKILLS
- Sound experience in Life Asia/Life 400/Life J, COBOL and AS/400 platform.
- Solid Life Insurance Domain knowledge.
- Solid project management skills



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