Admin Technical Service Executive

3 weeks ago


Kuala Lumpur, Malaysia BIOMED GLOBAL SERVICES SDN BHD Full time

**Role & Responsibilities (6-months contract)**:

- To process customer’s order and key in Sales Order in SAP related to PO for instruments and spare parts / services. Feedback to customer on order delivery status as and when needed.
- To ensure payment receipt upon or prior delivery for COD / Cash Basis customers.
- To prepare Quotation to customers as and when required.
- To arrange delivery for the product and coordinate with Supply Chain on delivery arrangement under the responsibility of the department as and when required by customer / engineers / sales.
- To arrange reverse pick-up and coordinate with admin / Supply Chain on the arrival of goods for the reverse pick-up.
- To create new service calls for T&C, breakdown, PPM and in-house repair job in SAP. To update CEC in SAP whenever there's new installation/ termination for Purchase/ RRP/ Loan/ GRN/ NCR cases
- To ensure continual compliance with ISO 9001 and GDPMD requirement for the department.
- Document filling timely according to standard procedure and maintain proper filling system of all documentation in the department.
- To conduct Pre-stock take session and assist Finance department on stock take every half yearly. To monitor the inventory record of spare part and charge out those used parts in SAP by issuing the Letter of Acknowledge (LOA) or Invoice and DO.
- Responsible for in-house repair and follow up with engineer / supplier on the repairing status. Correspondence with forwarder, supplier and customer to ensure smooth and efficient import and export shipment for Depot Repair Case.
- To monitor the return of acknowledge D/O and Service Report after returned the repaired unit.
- To monitor the inventory record of the measuring tools.
- To arrange T&C appointment with customer and engineer and prepare the related documentations for the T&C.
- To monthly reports to internal / external stakeholders.
- To perform other related duties and responsibilities as may be required from the Superior from time to time

Pay: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Free parking

Schedule:

- Monday to Friday

Expected Start Date: 06/01/2024



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